People Operations Coordinator

Winona; México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading telemedicine company in Mexico seeks a People Operations Coordinator to support HR functions and enhance employee engagement. The role includes maintaining HR documentation, coordinating events, and assisting in cross-functional projects. Ideal candidates should possess strong organizational skills, experience in HR support, and be adept with tools like MS Office and Notion. This role offers flexibility and a dynamic work environment.

Servicios

Flexible hours

Remote work options

Fun work environment

Employee engagement activities

Formación

• Previous experience in administrative, operations, or HR support role.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• High level of professionalism and discretion.
• Self-starter who takes initiative and follows through.

Responsabilidades

• Maintain accurate employee records and organize HR documentation.
• Assist HR Manager with policy formulation and internal communications.
• Ensure confidentiality of personnel and sensitive information.
• Plan and coordinate internal engagement events.
• Support cross-functional project coordination.

Conocimientos

Organizational skills

Communication skills

Adaptability

Problem-solving abilities

Herramientas

Microsoft Office

Google Workspace

Notion

Deel

Descripción del empleo

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role:

We are seeking a highly organized, detail-oriented, and proactive People Operations Coordinator to support our HR & Operations Manager. This position plays a key role in maintaining day-to-day administrative functions, coordinating employee engagement initiatives, and assisting on occasional internal projects. This is an excellent opportunity for someone who enjoys cross-functional collaboration, thrives in a fast-paced, mission-driven environment, and is passionate about operational excellence and people-first culture.

Responsibilities:

• Maintain accurate employee records and organize internal HR documentation.
• Assist the HR Manager in policy formulation, preparation and formatting of the internal communications, reports, or SOPs as needed.
• Ensure confidentiality of all personnel and sensitive company information.
• Undertake administrative duties necessary to fulfill compliance tasks.
• Act as a liaison between the HR Manager and employees, addressing questions and providing prompt responses.
• Assist with onboarding process to ensure a seamless experience for new hires.

Employee Engagement:

• Help plan and coordinate internal events such as virtual socials, milestone celebrations, wellness challenges, and holiday activities.
• Support the creation and distribution of internal newsletters, spotlights, and updates.
• Assist in conducting employee engagement surveys and compiling insights for leadership.
• Support ongoing employee recognition programs, including shout-outs and work anniversaries.

Project Coordination:

• Assist with cross-functional projects by organizing documents, tracking tasks, and scheduling check-ins.
• Conduct research to support HR and Operations-related decisions (e.g., tools, vendors, policy benchmarks).
• Collaborate with departments like IT, Design, or Finance to ensure project alignment and completion.

Requirements:

• Previous experience in an administrative, operations, or HR support role.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• High level of professionalism and discretion when handling confidential information.
• Proficiency in Microsoft Office or Google Workspace.
• Familiarity with tools like Notion, Deel, and similar platforms is a plus.
• Self-starter who takes initiative and follows through.
• Adaptable to changing priorities in a growing, remote-first company.
• Strong attention to detail and problem-solving abilities.

What’s in it for you?

• Flexible hours
• Work wherever you choose
• Fun and casual work environment
• Employee engagement activities and virtual gatherings
• We are a diverse, global team!

This company is affiliated for recruitment efforts. Each entity maintains operational independence, and no personal data is shared between them except as necessary for coordinated recruitment activities. Both teams are committed to protecting applicant privacy and ensuring a respectful, transparent hiring process.

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.