Payroll Account Opening & Service Specialist

Citigroup; León; On-site; MXN 40,000 - 70,000; Full time

Job summary

Citigroup in León, Guanajuato, Mexico seeks a Product Sales Analyst trainee to support client relationships and learn core banking products. The role emphasizes identifying client needs, delivering informed product guidance, and collaborating with branch staff.

You will work under supervision to communicate market updates, promote appropriate products, ensure compliance, and develop sales skills through practical experience.

Qualifications

• Bachelor's/University degree or equivalent experience
• Completed university degree (Licenciatura)
• 100% willingness to travel
• Payroll product knowledge (preferably) and general banking products
• Experience in customer service

Responsibilities

• Communicate daily market updates and trading plans for clients and staff.
• Guide customers by identifying financial gaps and suggesting suitable products.
• Discuss banking products (FX, insurance) through daily interactions.
• Enhance product knowledge and sales technique to branches via market updates.
• Work with Branch Managers to meet financial commitments.
• Drive bankers to meet team goals.
• Comply with internal controls and sales regulations.
• Maintain strong customer relationships for a superior banking experience.
• Assess risk and ensure compliance with laws, rules, and policies.

Skills

Banking experience

Customer service

Payroll product knowledge

Banking product knowledge

Education

Bachelor's degree or equivalent

Degree completed (Licenciatura)

Job description

Citigroup in León, Guanajuato, Mexico seeks a Product Sales Analyst trainee to support client relationships and learn core banking products. The role emphasizes identifying client needs, delivering informed product guidance, and collaborating with branch staff.

You will work under supervision to communicate market updates, promote appropriate products, ensure compliance, and develop sales skills through practical experience.