Packing Supervisor

1002 LEGO Operac. MX, SA de CV; Monterrey; On-site; MXN 450,000 - 590,000; Full time

Benefits offered by this job

Family care leave

Life and disability insurance

Wellbeing programs

Employee discount

Bonus scheme

Job summary

LEGO Group in Monterrey, Mexico is seeking a Packing Supervisor to lead a 30+ operator team, ensuring the production plan is met while developing talent and maintaining safety, quality, and continuous improvement across the operation.

The role requires strong people leadership, English communication, and the ability to balance daily priorities with strategic aims. Expect a 4x4 shift schedule and active stakeholder collaboration.

Qualifications

• Experience leading teams of at least 30 operators.
• Strong people leadership skills.
• Strong communication and stakeholder-management capabilities.
• Collaborative mindset and ethics.
• Analytical and problem-solving capabilities.
• Ability to balance operational priorities with strategic view.

Responsibilities

• Lead and develop a team of operators in a safe, collaborative, high-performing environment.
• Manage resources, sequencing and daily priorities to fulfill the production plan.
• Ensure safety, quality and QEHS requirements with visible leadership.
• Monitor KPIs, identify gaps and drive corrective actions via root-cause analysis.
• Support continuous improvement initiatives and deployment of relevant tools.
• Execute people processes and capability-building activities including training.
• Collaborate with stakeholders to deploy business strategies within the team.
• Protect employees and product quality by stopping or escalating operations when needed.

Skills

Team leadership

Operations management

Problem solving

English proficiency

Stakeholder management

Safety compliance

Tools

Microsoft Office

Job description

Job Description

Are you ready to lead a team that brings quality, safety and operational excellence together? Join our Final Pack operation and play a key role in ensuring that our products are packed safely, efficiently and to the high‑quality standards expected from the LEGO brand. As Packing Supervisor, you will lead a team of production operators, ensuring the production plan is delivered while developing your people and creating an environment where safety, quality, collaboration and continuous improvement come first. The role also offers exposure beyond day‑to‑day production, including collaboration across functions and opportunities to contribute to topics such as brand protection and novelty confidentiality.

Core Responsibilities

• Lead and develop a team of operators, creating a safe, collaborative and high-performing working environment.
• Drive production plan fulfillment by effectively managing resources, production sequencing and daily operational priorities.
• Ensure compliance with safety, product quality and integrated management system requirements, demonstrating visible leadership in QEHS.
• Monitor area KPIs, identify performance gaps and drive corrective actions through structured problem solving and root-cause analysis.
• Support continuous improvement initiatives and the implementation of relevant LCI tools.
• Execute people processes and capability‑building activities, including training and individual development.
• Collaborate with stakeholders across the organization and contribute to the deployment of business strategy within the team.
• Protect employees and product quality by taking appropriate action, including stopping or escalating operations when safety or quality could be compromised.

Do You Have What It Takes?

• Experience as a Production Leader, including experience leading teams of at least 30 operators.
• Strong people leadership skills, with the ability to coach, motivate and develop team members.
• Strong communication and stakeholder‑management capabilities, including the ability to build effective local and global relationships.
• A collaborative mindset, service orientation and high standards of personal and professional ethics.
• Strong analytical and problem‑solving capabilities.
• The ability to balance operational priorities with a holistic and strategic perspective when making short‑and medium‑term decisions.
• Working knowledge of Microsoft Office, project execution and integrated safety and quality management systems.
• Work Shift 4x4 (6:00am to 6:00pm – 6:00pm to 6:00am) Advanced English communication skills, both spoken and written.

Location and Working Hours

Note: This position is based at our LEGO Operaciones de Mexico manufacturing factory located in Cienega de Flores, NL. This is not a remote position.

What’s in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

Company Culture and Value Statement

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are.

Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities – LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users.

If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

We are aware of reports of fraudulent emails and social media messages from individuals falsely claiming to represent the LEGO Group recruitment teams. Please check that recruitment communications are from an official LEGO email address before responding.