Package Consultant-SAP SCM SD

IBM; Guadalajara; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading technology company in Guadalajara is seeking professionals for their consulting team. The role involves resolving user incidents, implementing lane deployments, and participating in productivity improvement initiatives. Candidates should have a Bachelor's Degree and 4–10 years of relevant experience in user incident resolution and communication with users.

Formación

• 4–10 years of experience in a relevant field.
• Experience resolving user incidents.
• Capability to maintain communication with users.

Responsabilidades

• Work on user incidents.
• Handle 1–2 lane implementations.
• Maintain calls with users to resolve incidents.
• Participate in productivity improvement calls.

Conocimientos

User incident resolution

Multi-lane implementations

Communication with users

Productivity improvement

Educación

Bachelor's Degree

Descripción del empleo

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Your role and responsibilities

• Work on user incidents.
• Initially handle 1–2 lane implementations, gradually moving to multi-lane deployments.
• Maintain calls with users if necessary to resolve incidents.
• Participate in regular calls focused on increasing productivity.

Required education

Bachelor's Degree.

Preferred education

Bachelor's Degree.

Required technical and professional expertise

• 4–10 years of experience.
• Experience resolving user incidents and deploying multi-lane implementations.
• Capability to maintain communication with users and participate in productivity improvement calls.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.