Operations & Services Intern (Polanco, CDMX)

Schneider Electric; Ciudad de México; Híbrido; MXN 67.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid position

Descripción de la vacante

Schneider Electric in Mexico City (Polanco) invites you to join our Operations & Services internship. You will support the administrative processes required to prepare and execute field services, and learn how projects move from planning to successful execution.

Responsibilities include gathering and validating legal documentation; assisting in document analysis; helping plan and schedule service activities with internal teams; interpreting drawings under senior guidance; and monitoring customer

Formación

• Currently studying Industrial Engineering, Electrical Engineering, Electromechanical Engineering, or Administration.
• Graduating in July 2027 or later.
• Strong English skills and familiarity with Office tools.
• Interest in service operations and documentation processes.

Responsabilidades

• Gather, organize, and validate legal and administrative documentation for service execution.
• Assist in analysis of documents to ensure completeness and accuracy.
• Support planning and scheduling of service activities with internal teams.
• Interpret technical drawings and service scopes under senior guidance.
• Collaborate with team to resolve operational issues and improve processes.

Conocimientos

English skills

Planning & scheduling

Documentation processes

Team collaboration

Problem solving

Educación

Industrial Engineering

Electrical Engineering

Electromechanical Engineering

Administration

Herramientas

MS Office

Excel

Word

Outlook

Teams

Descripción del empleo

Ready to kickstart your career with real-world experience? We're offering an opportunity in Operations and Services where you'll support delivery activities and learn how we bring projects from planning to successful execution.

What will you do?

As an Operations & Services Intern you will support the administrative process required for preparing and executing field services. Your responsibilities will include:

• Gathering, organizing, and validating legal and administrative documentation required for service execution.
• Assisting in the analysis of documents to ensure completeness and accuracy.
• Supporting the planning and scheduling of service activities with internal teams.
• Helping with the interpretation of technical drawings and service scopes under senior guidance.
• Collaborating with team members to resolve operational issues and improve process efficiency.
• Providing general administrative support to the Backoffice & Projects team.
• Monitoring, tracking, and following up on customer satisfaction surveys, ensuring results are captured, escalated when necessary, and used to drive continuous improvement.

What qualifications will make you successful?

• Currently studying Industrial Engineering, Electrical Engineering, Electromechanical Engineering, Administration, graduating in July 2027 or later.
• Interest in service operations, documentation processes, or customer satisfaction management.
• Basic understanding (or willingness to learn) of technical drawings and layouts.
• Organized, analytical, and process-oriented mindset.
• Strong sense of responsibility and follow‑through.
• Eagerness to learn, improve, propose ideas, and interact with customers when needed.
• Strong English Skills
• Familiarity with Office tools (Excel, Word, Outlook, Teams).
• Hybrid position in Polanco site.

*Graduation Date: July 2027

*Morning Availability

*Location: Distrito Polanco, Perif. Blvd. Manuel Ávila Camacho 137, piso 12, Polanco, Lomas de Chapultepec III Secc, Miguel Hidalgo, 11550

What's in it for you?

• Hands‑on experience in service operations, documentation control, and customer satisfaction follow‑up.
• Exposure to technical areas such as electrical projects, field services, and project documentation.
• Mentorship from experienced engineers, coordinators, and project managers.
• Understanding of how legal, technical, and customer‑experience requirements impact service execution.
• Development of skills in analysis, planning, customer interaction, and operational processes.
• A collaborative environment focused on learning and continuous improvement.
• Growth opportunities toward service planning, customer operations, or project support roles.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.