Operations QA Manager La Primavera & TPOs

Diageo; Región Ciénega; On-site; MXN 800,000 - 1,200,000; Full time

Job summary

Diageo La Primavera Tequila site seeks a Quality Assurance Manager to lead quality systems, risk management, and process improvements across production and QA labs. You will drive compliance with GRMS guidelines and coordinate audits with cross-functional teams, ensuring high-quality product and regulatory adherence.

The role requires leadership of quality initiatives, training operators, and collaboration with Tequila Supply Leaders to sustain zero-defects standards and continuous improvement.

Qualifications

• 4+ years direct manufacturing and quality experience in beverages, food or related industry.
• In-depth knowledge of quality management systems and food safety management.
• Degree in Chemical Engineering, Chemistry, Biology or related field; Master’s degree a plus.
• Solid Six Sigma knowledge (DMAIC, SPC, ANOVA, hypothesis tests).
• Experience with ISO 9001, HACCP, FSSC22000, ISO 17025.
• Lead Auditor training for ISO 9001, HACCP, FSSC22000, ISO 17025.
• Fluent in English and Spanish.
• Strong coaching, communication and project management skills.

Responsibilities

• Accompanying and supporting performance on Quality Assurance KPI´s with stakeholders.
• Promote a zero-defects culture aligned with company values.
• Lead, mentor and support shop floor for quality-related risk analysis and preventive actions.
• Provide training and certify operators in lab methodologies including R&R analysis.
• Ensure measurement quality and calibration maintenance through SPC, repeatability and reproducibility analysis.

Skills

Quality management

Six Sigma

Lead Auditor

English

Spanish

Quality & Food Safety

ISO 9001

Education

Chemical Engineering

Chemistry

Biology

Master's degree

Job description

Job Description

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About The Role

About you

As an Quality Assurance Manager, you are a diligent and highly organized professional with a strong background in quality management within La Primavera site as a parte of Tequila category. You possess excellent leadership/analytical skills and have experience in developing, implementing, and maintaining process, systems and standards which cover Quality, Risk management etc. (within Diageo these are for example Diageo Global Risk Management Standards such as GRMS Quality & SHE) to ensure compliance with industry standards and regulatory requirements, addiotonally to lead the key TPOs (Third Party Operations) sites to compliant Diageo Guidelines.. Your ability to collaborate effectively with cross-functional teams is essential for driving continuous improvement initiatives and ensuring that all quality processes are adhered to throughout the Tequila category. We seek an individual who can lead by example, inspire excellence, and foster a culture of quality awareness. If you are passionate about maintaining high-quality standards and have the expertise to manage complex systems, we want to hear from you.

Function**

Management Responsibility

• Accompanying and supporting performance on Quality Assurance KPI´s with the main stakeholders.
• Be an enthusiastic promoter of quality assurance culture with a zero defects attitude aligned with company values & behaviors developing high performance teams.
• Leading, mentoring and supporting in shop floor with the identification, prioritization and timely resolution of quality-related risk analysis / problems & preventive actions with Diageo Tequila Own Manufacturing sites.
• Provide training and certify operators from Production area in lab methodologies through with r&r and R&R analysis.
• Assurance the quality of measurements manteining the equipments in optimal conditionos through repeteability and reproducibility analysis, doing the daily verification and following the calibration maintenance program. Providing expertise in the use of quality diagnostic and improvement tools such as Root Cause Problem Solving, Six Sigma tools (DMAIC projects), Statistical Process Control (SPC), FMEA and standardization techniques relating to ensuring Quality & Food Safety standards / requirements.

• Communicating progress toward objectives and any risk out of control to Tequila Supply Leaders on a timely basis
• Ensure that all the internal areas operate efficiently, adhering to the Diageo Global Risk Management Standards (GRMS).
• Support the development of the culture and capabilities (including systems and technology) of local management teams to ensure the required levels of skills and competence in meeting both the above standards and agreed best practices of Quality.
• Enable local audit resources to ensure each location has effective self-assessment processes (Internal Audits programs) and action plans to achieve full compliance.
• Roll out of Quality Management Systems within assigned facilities and continuous improvement of plant processes
• Assuring completion of corrective action plans to address audit findings, and improvement opportunities.
• Effective two-way communication of plant needs, concerns, and progress across all levels of the organization; coordination with Governance Quality team.

• Training and correct application of Quality tools with a zero-defects mentality.
• Be an ambassador of Society of Progress 2030 Agenda Embedding every employee of DIAGEO SC&P Tequila in company culture, empowering teams with the ambition, the very best processes / products and behaviors for exceeding the excellence we are committed to deliver.
• Establishes and monitors the performance indicators necessary to achieve the goals established in the Quality Assurance strategy.
• Engage and empower employees with Quality Led by employees culture, building a commitment across standards, requirements and best in class practices in place or benchmark to achieve the self-control program by the production area.

Experience Required/Skills/Capabilities/Languages

• undefined
• At least 4 years direct manufacturing and quality experience in beverages, food or a related industry.
• In-depth knowledge of quality management systems, Quality and Food Safety Management, desirable within the beverage industry, spirits, wines and RTD production environment, including identification, assessment, control & crisis management
• Degree in Chemical Engineering,Chemist Pharmaceutical Biologist or engineering related / Master Degree or equivalent experience in Quality a plus.
• Solid understanding Six Sigma (DMAIC methodology), Statistical Process Control (SPC), ANOVA, Hipotesis Test, Linear regression / Black Belt a plus.
• Leadership, Deployment and implementation, strategic/tactical plans, important metrics of Management Systems, across Quality Development Programs with experience in HACCP, FSSC22000, ISO 9001 and ISO 17025.
• Trained as Lead Auditor (ISO 9001, HACCP, FSSC22000, ISO 17025).
• Travel to TPOs to support and audit process.
• Languages: English and Spanish – fluent.
• Excellent coaching, influencing, communication and project management skills.
• Good at networking to establish excellent relationships at all levels and site contacts.
• Able to manage Global Risk Management Standards and strong Quality and Food Safety Management in consumer products is required.

We offer stellar benefits!!

Character Is Everything

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to improve, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type

Regular

Primary Location:

La Primavera

Job Posting Start Date

2026-11-10