Operations Manager

G&W Electric Co; Agua Señora; On-site; MXN 600,000 - 1,100,000; Full time

Job summary

G&W Electric Co in Mexico is seeking a senior operations leader to supervise Production, Warehouse, and Maintenance, with accountability for safety, quality, delivery, and cost. The role requires building a culture of continuous improvement and strong leadership across multi-functional teams.

You will define strategy, establish KPI frameworks, and manage capacity and budgets, while ensuring ISO compliance and developing talent with Lean/Six Sigma expertise.

Qualifications

• Bachelor’s degree in Business, Industrial, Mechanical, Electrical, Electromechanical, Manufacturing Engineering, or related field.
• Five to seven years of related experience and/or an equivalent combination of education and training.
• Three to five years in a low-volume/high-mix, engineered-to-order manufacturing environment.
• At least ten years of progressive experience leading employees and manufacturing operations.
• Experience managing Production and directly coordinating Warehouse, material-flow, and Maintenance functions.
• Extensive knowledge and leadership in Lean Manufacturing, Six Sigma, 5S, TPM, 5P, or other continuous-improvement models, with demonstrated participation in improvement projects.
• Experience creating and documenting processes; knowledge of ISO 9001 and fundamentals of ISO 14001 and ISO 45001.
• Experience managing safety, quality, delivery, cost, productivity, inventory, and maintenance KPIs, as well as preparing and controlling budgets.
• Advanced English for effective communication with corporate and technical teams.
• Strong analytical, decision-making, negotiation, problem-solving, organization, and prioritization skills.
• Excellent interpersonal skills and the ability to work collaboratively with cross-functional teams and all levels of the organization.
• Ability to respond to operational emergencies and provide support outside regular working hours when required for operational continuity.

Responsibilities

• Define and execute the Operations strategy for Production, Warehouse, and Maintenance, aligning with customer demand and the plant’s growth plan.
• Establish the performance management framework through Lean Daily Management System and performance boards, ensuring KPIs are accurate, standardized, and visible.
• Lead Supervisors and Team Leaders toward strategic priorities, fostering accountability and collaboration.
• Lead capacity, resource, and budget planning, controlling labor, overtime, MRO, and maintenance costs, evaluating improvements.
• Ensure compliance with corporate safety policies and ISO 9001, ISO 14001, and ISO 45001 requirements.
• Collaborate with cross-functional teams and plant leadership to support continuous improvement initiatives.
• Drive budget development and cost-control measures for the assigned areas.
• Oversee ERP and MS Office usage to analyze performance data and support decisions.
• Support operational emergencies and after-hours needs as required.
• Mentor and develop team members to enhance leadership skills across the plant.

Skills

Advanced English

Analytical thinking

Negotiation

Problem-solving

Organizational skills

Leadership

Education

Bachelor’s degree in Business/Industrial/Mechanical/Electrical/Electromechanical/Manufacturing Engineering or related field

Tools

ERP systems

Microsoft Office

Job description

Reporting to the Plant Manager, this position is responsible for leading the operations and employees of Production, Warehouse, and Maintenance, with full accountability for establishing objectives and continuous-improvement initiatives related to safety, quality, delivery, cost, methods, productivity, inventory, and equipment availability.

Activities

• Define and execute the Operations strategy for Production, Warehouse, and Maintenance, aligning it with customer demand, the plant’s growth plan, and G&W Electric’s business priorities.
• Establish the performance management framework through the Lean Daily Management System and performance boards, ensuring KPIs are accurate, standardized, updated in a timely manner, and visible to the Plant Manager and other G&W Electric facilities. Use this information to identify trends, anticipate risks, and support decision-making.
• Lead and align Production, Warehouse, and Maintenance Supervisors and Team Leaders with the plant’s strategic priorities, business objectives, and expected results, fostering a culture of accountability, collaboration, and results orientation.
• Lead capacity, resource, and budget planning for the assigned areas, controlling labor, overtime, MRO, and maintenance costs, and evaluating processes, tools, technology, and investments that improve capacity and profitability.
• Ensure compliance with corporate safety policies, applicable Mexican legal requirements, and the Integrated Management System, including ISO 9001, ISO 14001, and ISO 45001.
• Education: Bachelor’s degree in Business, Industrial, Mechanical, Electrical, Electromechanical, Manufacturing Engineering, or a related field. Professional degree required.
• General experience: Five to seven years of related experience and/or an equivalent combination of education and training.
• Manufacturing experience: Three to five years in a low-volume/high-mix, engineered-to-order and built-to-order manufacturing environment.
• Leadership: At least ten years of progressive experience leading employees and manufacturing operations.
• Operations: Experience managing Production and directly coordinating Warehouse, material-flow, and Maintenance functions.
• Continuous improvement: Extensive knowledge and leadership in Lean Manufacturing, Six Sigma, 5S, TPM, 5P, or other continuous-improvement models, with demonstrated participation in improvement projects.
• Management systems: Experience creating and documenting processes and procedures; knowledge of ISO 9001 and fundamentals of ISO 14001 and ISO 45001.
• Management tools: Experience managing safety, quality, delivery, cost, productivity, inventory, and maintenance KPIs, as well as preparing and controlling budgets.
• Systems: Proficiency in Microsoft Office and experience with ERP systems.
• Language: Advanced English for effective communication with corporate and technical teams.
• Competencies: Strong analytical, decision-making, negotiation, problem-solving, organization, and prioritization skills.
• Interaction: Excellent interpersonal skills and the ability to work collaboratively with cross-functional teams and all levels of the organization.
• Personal leadership: Ability to teach, mentor, and develop others; strong accountability, business judgment, customer orientation, and results focus.
• Availability: Ability to respond to operational emergencies and provide support outside regular working hours when required for operational continuity.

Preferred:

Experience in the power-equipment industry, customized engineered products, J.D. Edwards, and technical engineering environments.