Operations Associate, Financial Crimes EDD/PEP

Stripe; Ciudad de México; Presencial; MXN 520.000 - 900.000; Jornada completa

Descripción de la vacante

Stripe is seeking a dedicated Financial Crimes Investigator to join our Mexico City office. You will conduct investigations, assess indicators, and make account-level judgments for regulatory reporting.

The role requires experience in AML, EDD, or PEP, strong analytical skills, and the ability to work independently. We value collaboration, integrity, and deliberate decision-making.

This position is full-time and based in Mexico City with daytime shifts; some flexibility may be required.

Formación

• 2+ years of experience in financial crimes, AML, EDD, or PEP roles.
• Experience conducting in-depth user KYC and adverse media reviews in EDD workflows.
• Experience reviewing PEP and user alert details; determining mitigations and escalation.
• General awareness of money laundering, terrorism financing, and sanctions trends.
• Independently analyze and evaluate information from various data sources.
• Ability to document rationale and evidence of decisions for audit purposes.
• Excellent written, spoken, and interpersonal skills.

Responsabilidades

• Conduct decision reviews for Enhanced Due Diligence (EDD) and Politically Exposed Persons (PEP).
• Understand regulatory and compliance requirements and complete analyses accordingly.
• Analyze complex problems and provide sound analytical judgments on investigations.
• Perform high-complexity assignments and resolve requests from Stripe teams and partners.
• Draft investigative summaries and regulatory reports for submission.
• Help build a brand-new team and operational culture for Stripe.

Conocimientos

Financial crimes

AML

EDD

PEP

KYC reviews

Data analysis

Independent work

Herramientas

SQL

Descripción del empleo

Who we are

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

About Stripe

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

About the team

Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity, and global prosperity. While the promise of a global online economy is palpable, it comes with significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier to entry for online businesses. The Financial Crimes team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in money laundering or other financial crimes.

What you’ll do

We're looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You'll be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You'll be confident in looking through data, assessing various indicators, and making judgements on your findings.

The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space.

Responsibilities

• Conduct decision reviews for Enhanced Due Diligence (EDD) and Politically Exposed Persons (PEP)
• Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements
• Analyze complex problem and exercising sound analytical judgment on investigation resolutions or decisions
• Perform assignments and tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties
• Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission
• Be a part of building a brand-new team and operational culture for Stripe

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of experience in financial crimes, AML, EDD, or PEP roles
• Experience conducting in-depth user KYC, nature of business, adverse media, high risk country and business sector reviews in EDD work flows
• Experience reviewing PEP and user alert details, understanding mitigation factors and making determinations and escalations
• General awareness of money laundering, terrorism financing, and sanctions trends and regulatory developments
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
• Ability to clearly record by writing the rationale and documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes
• Excellent written, spoken, and interpersonal skills,
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
• Self-disciplined, diligent, proactive, and detail oriented
• The SDC operates during daytime hours with shifts from the morning through early evening.

Preferred qualifications

• Knowledge of payments and fintech industry
• Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Company: Stripe

Team: Operations

Office location: Mexico City

Employment type: Full time