Operations Analytics & Process Improvement Analyst (Hybrid)

Avnet LLC; Tlaquepaque; Híbrido; MXN 420.000 - 600.000; Jornada completa

Descripción de la vacante

Avnet is seeking a Material Operations Business Analyst in Tlaquepaque, Jalisco for a hybrid, full-time role. The analyst will support day-to-day operations across RMA processes, failure analysis, warranty repairs, and billing, contributing to operational efficiency.

The role requires data-driven insights, collaboration with cross-functional teams, documenting processes, and communicating findings to stakeholders. Avnet offers a comprehensive benefits package and opportunities for growth.

Responsabilidades

• The analyst will support functional areas day-to-day operations: Customer Returns (RMA), RMA Credits, RMA PRN Resolution, Failure Analysis / Quality Feedback Systems (QFS), Warranty Repairs, Factory Drop Ship Billing.
• Support root cause investigations and process improvement initiatives by leveraging data and business insights.
• Collaborate with cross-functional teams to resolve operational issues and improve service delivery.
• Communicate analytical findings in a clear, concise, and actionable manner to stakeholders.
• Document business processes, procedures, requirements, and training materials to support standardization and knowledge management.

Descripción del empleo

Avnet is seeking a Material Operations Business Analyst in Tlaquepaque, Jalisco for a hybrid, full-time role. The analyst will support day-to-day operations across RMA processes, failure analysis, warranty repairs, and billing, contributing to operational efficiency.

The role requires data-driven insights, collaboration with cross-functional teams, documenting processes, and communicating findings to stakeholders. Avnet offers a comprehensive benefits package and opportunities for growth.