Operations Analyst – FinTech (Mexico City)

Clara; Ciudad de México; Híbrido; MXN 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options (ESOP)

Annual learning budget

Hybrid work model

Multicultural team

Descripción de la vacante

Clara, a fast-growing fintech in Latin America, seeks an Operations Associate in Mexico City to manage daily tasks, support onboarding (KYC/KYB/AML), and maintain accurate records. You will identify workflow bottlenecks and implement automation ideas while collaborating with customer service, risk, and finance teams.

The role emphasizes analytical thinking, spreadsheet proficiency, and strong communication to thrive in a fast-paced, hybrid work environment.

Formación

• Strong analytical skills and attention to detail.
• Proficiency with spreadsheets (filters, tables, pivot tables).
• Excellent verbal and written communication for stakeholders.
• Ability to manage time and meet deadlines in a fast-paced environment.
• Interest in using AI tools to automate workflows.

Responsabilidades

• Manage daily operational tasks and ensure seamless execution of processes using Slack and Google Drive to coordinate across teams.
• Assist onboarding procedures including KYC, KYB, and AML checks ensuring compliance with policies and regulations.
• Execute data entry and maintain accurate operational records and documents.
• Identify bottlenecks in workflows and recommend actionable changes to streamline and automate operations.
• Assist in generating reports related to operational performance and monitor KPIs; escalate concerns to senior staff as needed.
• Collaborate cross‑functionally to provide operational support to customer service, risk, and finance.

Conocimientos

Analytical thinking

Spreadsheet skills

Communication skills

Time management

Adaptability

AI tooling

Herramientas

SQL

Python

Metabase

Descripción del empleo

Clara, a fast-growing fintech in Latin America, seeks an Operations Associate in Mexico City to manage daily tasks, support onboarding (KYC/KYB/AML), and maintain accurate records. You will identify workflow bottlenecks and implement automation ideas while collaborating with customer service, risk, and finance teams.

The role emphasizes analytical thinking, spreadsheet proficiency, and strong communication to thrive in a fast-paced, hybrid work environment.