Operador de Mnatenimiento Spa (Waldorf Astoria Riviera Maya)

Hilton Worldwide, Inc.; Cancún; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading hospitality company located in Cancun is seeking a Room Technician responsible for maintaining guest rooms and corridors to ensure an excellent experience for guests. The ideal candidate must exhibit a positive attitude, deliver high-level customer service, and have good communication skills. This role involves performing various maintenance tasks and ensuring all areas are in proper order. Join a team dedicated to exceptional guest experiences and flexibility.

Responsabilidades

• Carry out bedroom and corridor maintenance.
• Implement programmed maintenance cleaning.
• Perform cyclic carpet cleaning and floor polishing.
• Maintain agreed stocks of replacement items.
• Ensure guest rooms and corridors are in working order.
• Report health and safety issues.
• Complete special projects as assigned.

Conocimientos

Positive attitude

Customer service

Excellent grooming standards

Flexibility

Good communication skills

Ability to work under pressure

Ability to work independently

Previous experience

Descripción del empleo

Job Description

Job Number:

Operador de Mantenimiento Spa (Waldorf Astoria Riviera Maya)

Work Locations

Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569

What will I be doing?

As a Room Technician, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent Guest and Member experience. You will also maintain stock levels and ensure rooms and corridors are in working order. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carry out bedroom and corridor maintenance
• Implement programmed maintenance cleaning
• Cyclic carpet cleaning and floor polishing
• Maintain agreed stocks of replacement items for bedrooms and corridors
• Ensure guest rooms and corridors are in the required working order
• Report any health and safety issues on the floor
• Perform special projects and other responsibilities as assigned

What are we looking for?

A Room Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Good communication skills
• Ability to work under pressure
• Ability to work on your own
• Previous experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Engineering, Maintenance and Facilities