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Ecolab in Mexico is seeking a customer-oriented professional to provide technical support to current customers, troubleshoot basic service issues, and ensure safety in field operations.
Responsibilities include installation, calibration, and ongoing maintenance, plus helping customers understand products and services. You may assist with customer training and developing knowledge of account needs; prior water treatment experience is preferred but not mandatory.
Responsible for providing technical support to current customers. Able to troubleshoot a resolve basic service support challenges. Demonstrates the ability to work in a safety focused environment. Able to provide more technical service support: installation, calibration and ongoing maintenance. Developing an understanding of business, products/services, & account needs. Assists with training customers.
Secondary Diploma or equivalent required and 1-3 years experience in industrial/mechanical environment. Water treatment experience preferred - OR - Technical Degree with 0-2 years experience.
Increased independence