Network Specialist

DXC Technology; Estado de México; On-site; MXN 50,000 - 70,000; Full time

Job summary

A leading technology consulting firm in Mexico is seeking an experienced professional in network management. You will be responsible for delivering solutions that meet business needs, leading technical support, and maintaining effective customer relationships. The ideal candidate should have deep knowledge of networking environments and be proficient with Cisco solutions. Strong communication skills and a degree in IT are preferred for this role.

Qualifications

• 5+ years of experience in network management and project implementation.
• Deep knowledge of LAN, WAN, wireless, and security environments.
• Excellent communication skills for global user and client interaction.

Responsibilities

• Deliver assigned tasks within the project lifecycle.
• Contribute detailed technical designs aligned with customer requirements.
• Assist in technical presentations and customer meetings.

Skills

Network management

Operational monitoring

Cisco Collaboration Solutions

LAN/WAN

Voice skills

Education

Bachelor’s degree in IT Networking and/or Security

Tools

Cisco Call Manager

Cisco Unity Connection

Cisco Voice Gateway

SBC AudioCodes

Python

Job description

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC IT Outsourcing services provides customers with reliable, optimized and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.

About this Role

Provide technology consulting to external customers and internal project teams. Responsibilities include technical support and leadership in delivering solutions that meet business needs. Build and maintain effective customer relationships to ensure satisfaction. Stay current with leading-edge technologies and contribute to the company’s solution portfolio through technical expertise and methodologies.

Responsibilities

• Deliver assigned tasks within the project lifecycle.
• Contribute detailed technical designs aligned with customer requirements.
• Install and update systems, firmware, and drivers; configure and test applications.
• Assist in technical presentations and customer meetings.
• Work independently or with minimal guidance from technical leads.
• Collaborate with team members and maintain strong customer relationships.
• Understand company strategy and individual role impact.
• Leverage knowledge tools and contribute to technical forums and communities.
• May be required to attend client site based on project needs.

Required Qualifications

• At least 5 years of experience in network management, operational monitoring, and/or network project implementation.
• At least 5 years of experience in network project implementation and design.
• Deep knowledge of LAN, WAN, wireless, and security environments.
• Strong expertise in Cisco Collaboration Solutions, including Cisco Unified Communications.
• Cisco Call Manager
• Cisco Unity Connection
• Cisco Voice Gateway
• Protocols: H323, SIP, MGCP, SCCP
• SBC AudioCodes
• Strong skills in voice, switching, routing, wireless and security.
• Manager (CUCM), Unity Connection, Cisco Expressway, and Jabber/Webex.
• Experience managing, supporting, and deploying network infrastructures.
• Excellent communication skills for global user and client interaction.

Desired Skills

• Knowledge of ITIL framework and service management practices.
• Bachelor’s degree or equivalent in IT Networking and/or Security.
• Flexibility to work outside business hours during maintenance windows.
• Experience with Cisco ISE, DNA, Cloud Firewall, and segmentation strategies.
• Experience with cloud solutions (implementation and operations).
• Cisco certifications (CCNA Collaboration, CCNP Collaboration) are a plus.
• Scripting skills (Python, TCL) for automation and provisioning are desirable.