NAM Customs Programs Manager

Schneider Electric - Global; Monterrey; Presencial; MXN 1,463,000 - 1,830,000; Jornada completa

Descripción de la vacante

A leading global energy management company in Monterrey seeks a Customs Programs Manager to lead customs programs in North America, focusing on FTA management and maquiladora operations. The ideal candidate will have extensive experience in customs compliance, strong leadership skills, and a passion for innovation. This role emphasizes collaboration across teams and locations, offering opportunities to drive compliance and operational excellence.

Formación

• Minimum of 7 years of experience in customs compliance and FTA management.
• Proven leadership experience focusing on talent development.
• Deep understanding of IMMEX program modalities and regulatory compliance.

Responsabilidades

• Lead and manage a high-performing team across multiple sites.
• Oversee FTA qualification and broker communication processes.
• Identify opportunities to enhance and automate customs programs.

Conocimientos

Customs compliance

FTA management

Team management

Cross-functional collaboration

U.S. and Mexican customs regulations

Strong analytical skills

Virtual customs operations

Bilingual (English and Spanish)

Educación

Bachelor’s degree in International Trade, Supply Chain, Business, or related field

Advanced degree or certifications (e.g., CCS)

Descripción del empleo

Position Summary

We are seeking a dynamic and experienced Customs Programs Manager to lead and expand our North America customs programs, focusing on Free Trade Agreement (FTA) management and maquiladora operations. This role will drive compliance, innovation, and operational excellence across our customs landscape.

Key Responsibilities

• Team & Remote Leadership: Lead and manage a high‑performing team across multiple sites and geographies, responsible for FTA qualification, solicitation, broker communications, and virtual customs operations. Provide coaching, development, and performance management while fostering collaboration and consistency in execution.
• FTA Program Management: Oversee qualification, solicitation, and broker communication processes for all applicable FTAs (e.g., USMCA), ensuring accuracy and timeliness.
• Virtual Operations: Supervise temporary imports, exports, returns, and virtual transfers between IMMEX companies, ensuring compliance with deadlines and formalities.
• Program Expansion, Innovation & Technical Acumen: Identify opportunities to enhance and automate customs programs, leveraging strong technical expertise and understanding of trade systems. Drive strategic growth and efficiency through process innovation, system optimization, and implementation of automation solutions.
• Broker Relations: Serve as the primary liaison with customs brokers, ensuring alignment and responsiveness to regulatory changes.
• Cross‑Functional Collaboration: Partner closely with plant operations, customs compliance, and leadership teams to ensure seamless execution and strategic alignment.
• IMMEX Administration: Strong understanding of the IMMEX program and ensure compliance with the Decree.
• Metrics, Audits & Regulatory Reporting: Oversee performance metrics and data accuracy for customs programs, providing actionable insights to leadership. Coordinate internal and external audits for customs and virtual operations and ensure timely reporting to the Ministry of Economy and SAT. Implement robust controls to prevent penalties and safeguard program benefits.

Qualifications

• Bachelor’s degree in International Trade, Supply Chain, Business, or related field; advanced degree or certifications (e.g., CCS) preferred.
• Minimum 7 years of experience in customs compliance, FTA management, and maquiladora operations.
• Proven leadership experience with a strong focus on talent development, team management, and cross‑functional collaboration.
• Experience managing teams across multiple locations with strong communication and coordination skills.
• Deep understanding of U.S. and Mexican customs regulations, including inventory control and broker management.
• Strong knowledge of IMMEX program modalities (Industrial, Services, Shelter, Holding) and complementary programs (PROSEC, General Rules and Criteria).
• Expertise in Annex 24 inventory control, regulatory compliance, and audits.
• Expert in virtual customs entries (V1, V5) and transfers between IMMEX companies.
• Familiarity with CFDI and applicable fiscal complements for virtual operations.
• Proven track record in leading audits and implementing compliance programs.
• Strong analytical skills and experience with customs‑related metrics and reporting.
• Passion for automation, innovation, and continuous improvement.

Key Competencies

• Excellent communication and leadership skills.
• Strategic planning and risk analysis.
• Expert‑level proficiency in English and Spanish.

Company Values & Culture

At Schneider Electric, our values and behaviors form the foundation for a great culture that supports business success. Our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – guide our work. We invite you to join us to turn sustainability ambitions into actions across automation, electrification, and digitization.

We are an equal‑opportunity employer. We uphold the highest standards of ethics and compliance. For more information on our Trust Charter, see the link (link removed).