Murex DevOps Engineer

SoHo Dragon; Ciudad de México; Hybrid; MXN 420,000 - 660,000; Full time

Job summary

SoHo Dragon is seeking a DevOps Engineer in Mexico City to design, build, and operate automated platforms enabling reliable delivery of the MX platform across SaaS, cloud, and on‑prem environments. You will lead CI/CD implementation, infrastructure automation, and production reliability, working with development, QA, and client-facing teams.

You will drive automation across environments, manage provisioning and upgrades, and maintain observability with a strong SRE mindset.

Qualifications

• 1-2 years of experience in DevOps, CI/CD
• Bachelor's degree in a related field is required
• Hands-on production or client-facing experience is preferred
• Experience with automation and configuration management
• Strong understanding of security and compliance in cloud/on-prem environments

Responsibilities

• Design, build, and operate automated platforms for scalable delivery
• Implement, maintain, and optimize CI/CD pipelines across environments
• Ensure pipeline stability, performance, and reliability
• Automate build, packaging, and deployment processes
• Enforce version control practices and release strategies
• Provide environment provisioning, configuration, and upgrades
• Maintain end-to-end observability, monitoring, and incident response
• Collaborate with development, QA, and client teams
• Support multi-client and multi-environment SaaS/hybrid models
• Promote DevOps best practices and automation-first mindset

Skills

Analytical skills

Troubleshooting

Communication

Team collaboration

Continuous improvement

Education

Bachelor's degree

Tools

Jenkins

GitLab CI

Azure DevOps

Git

FreeMarker

Shell

Python

Groovy

Linux

AWS

Azure

GCP

Oracle

PostgreSQL

Job description

DevOps Engineer

Contract- 1 year (renewable) | Mexico City | Hybrid (3 Days Onsite)
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and on-premise environments.
You will play a key role in CI/CD implementation, infrastructure automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.

Key Responsibilities

• CI/CD & Release Engineering
• Design, implement, and maintain CI/CD pipelines to support continuous integration, testing, and deployment across multiple environments
• Ensure pipeline stability, performance, and reliability, minimizing build failures and delays
• Implement automated build, packaging, and deployment processes
• Enforce version control best practices (branching strategies, tagging, artifact management)
• Support release cycles, including validation, smoke testing, and rollback strategies
• Automation
• Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked
• Automate environment provisioning, configuration, and upgrades
• Build reusable automation components to improve scalability and consistency
• Reduce manual operations through process automation and scripting
• Environment & Platform Management

• Deploy and manage MX environments across development, testing, and production stages
• Handle environment lifecycle:
• Provisioning
• Configuration
• Upgrades & patching
• Decommissioning
• Ensure environments are standardized, reproducible, and compliant
• Support multi-client and multi-environment setups in SaaS or hybrid models
• Monitoring, Observability & Reliability (SRE mindset)

• Implement and maintain:
• Monitoring
• Logging
• Alerting
• Ensure end-to-end observability of platforms and pipelines
• Perform root cause analysis (RCA) on incidents
• Contribute to improving system reliability, SLAs, and operational KPIs
• Data & Environment Operations

• Manage environment data lifecycle:
• Data provisioning
• Data masking for non-prod environments
• Data sampling and reduction
• Support database operations:
• Migration
• Sanitization
• Reconciliation
• Ensure compliance with security and data governance requirements
• Incident & Support Management
• Act as a technical escalation point for environment and platform incidents
• Troubleshoot complex issues across infrastructure, pipelines, and environments
• Coordinate with support and product teams for resolution
• Ensure proper documentation and knowledge sharing
• Collaboration & Delivery Enablement

• Collaborate with:
• Development teams (integration into CI/CD pipelines)
• QA teams (test automation and environment consistency)
• Product teams (release readiness and constraints)
• Client teams (technical coordination and delivery)
• Contribute to smooth delivery across project lifecycle
• Continuous Improvement & Best Practices

• Promote DevOps principles:
• Automation-first
• Continuous integration & delivery
• Shift-left testing
• Identify inefficiencies and propose improvements
• Contribute to:
• Internal tooling
• Documentation
• Standardization efforts
• Share knowledge and support onboarding of new team members

Required Skills & Experience

Technical Skills

• CI/CD tools: Jenkins, GitLab CI, Azure DevOps
• Version control systems: Git (advanced usage)
• Proficiency in template engines, specifically FreeMarker (FTL)
• Scripting: Shell, Python, Groovy
• Operating systems: Linux/Unix
• Cloud platforms: AWS (preferred), Azure/GCP is a plus
• Databases: RDBMS (Oracle, PostgreSQL, or similar)

DevOps & Platform Expertise

• Experience building and operating CI/CD pipelines in complex environments
• Knowledge of monitoring and observability tools
• Exposure to SaaS / distributed architectures

Soft Skills

• Strong analytical and troubleshooting skills
• Ability to work under pressure in production environments
• Clear communication with both technical and non-technical stakeholders
• Team-oriented with strong collaboration mindset
• Proactive and continuous improvement mindset

Experience

• 1-2 years of experience in DevOps, CI/CD
• Hands‑on experience in production or client‑facing environments preferred

Education

• Bachelor's degree in a related field required