Monitoring & Fraud Prevention Coordinator

Pluxee Panamá; Tamaulipas; Hybrid; MXN 420,000 - 640,000; Full time

Benefits offered by this job

Job summary

Pluxee Panamá seeks a GRC Analyst to drive governance, risk, and compliance across global initiatives. You will develop policies, monitor KPIs, and collaborate with IT, Legal, and Privacy teams to ensure regulatory alignment. The role supports audits and continuous risk mitigation in a multinational environment.

The position emphasizes hybrid work with potential international collaboration, seeking a proactive professional with 3–5 years in GRC or cybersecurity risk.

Qualifications

• Bachelor's degree in risk management, cybersecurity, or related field; master's preferred.

Responsibilities

• Develop, update, and maintain cybersecurity and compliance policies, procedures, and standards.

Skills

GRC tools experience

Analytical skills

Documentation skills

Microsoft 365 proficiency

Education

Bachelor's degree in a relevant field

Master's degree preferred

Tools

GRC platforms

Job description

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description:

The GRC (Governance, Risk, and Compliance) Analyst supports Pluxee's global cybersecurity, compliance, and risk management initiatives by developing, implementing, and monitoring GRC frameworks. Operating within a dynamic B2B2C environment, this global individual contributor role collaborates across functions to ensure regulatory alignment, policy compliance, and continuous risk mitigation. The role contributes directly to Pluxee's strategic ambition to be a SMART Leader in employee benefits by embedding robust and responsible governance practices.

YOUR NEXT CHALLENGE

Responsibilities:

• Policy & Framework Development

  Develop, update, and maintain cybersecurity and compliance-related policies, procedures, and standards.

  Ensure alignment with global regulatory and industry frameworks (e.g., ISO 27001, NIST, GDPR, LGPD, DORA).

  Support the continuous improvement and application of Pluxee's GRC framework.

• Monitoring & Reporting

  Track and analyze cybersecurity KPIs and KRIs, providing data-driven insights and risk posture updates to senior stakeholders.

  Contribute to regular internal reporting and audits, ensuring visibility and transparency on compliance efforts.

• Collaboration & Alignment

  Collaborate with cross-functional teams including IT, Privacy, Legal, and Compliance to ensure integrated governance approaches.

  Support business units in applying policies and resolving GRC-related questions or challenges.

• Awareness & Training

  Participate in the rollout of awareness campaigns and employee training programs aligned with cybersecurity and compliance priorities.

  Provide subject matter input to content development for GRC education.

• Research & Innovation

  Conduct research on evolving GRC practices, regulatory updates, and technological advancements.

  Identify improvement opportunities and recommend enhancements to existing controls and methodologies.

• Operational Support

  Support the implementation of GRC initiatives, tools, and controls across countries and business lines.

  Provide subject matter input during audits, risk assessments, and control testing activities.

YOU ARE A MATCH IF...

Education:

Bachelor's degree in Risk Management, Business Administration, Cybersecurity, or a related field (Master's preferred).

Work Experience:

3-5 years of relevant experience in GRC, cybersecurity compliance, or information risk management in a multinational or regulated environment.

Skills & Certifications:

• Certification preferred: CRISC, ISO 27001 Lead Implementer, CISA, or equivalent.
• Familiarity with GRC tools and platforms.
• Strong analytical and documentation skills.
• Proficiency in Microsoft 365 suite.

Languages:

For global, regional, or area roles, fluency in English is required. Additional languages such as French, Spanish, Portuguese, or other relevant languages are an advantage.

For local country leadership and management roles, fluency in the local language and English is required.

For local individual contributor roles, fluency in the local language is required. English is considered an advantage as it supports communication, learning and collaboration in a multinational context.

Working Conditions:

For global, regional, or area roles: Hybrid working patterns depending on the host country policies. Collaboration across different countries, functions, and time zones. Travel may be required depending on business needs.

For local roles: Hybrid working environment depending on local policies. Collaboration with local business teams and relevant regional or global stakeholders. Occasional travel may be required depending on business needs.

Competencies:

• Risk Management.
• Policy Development and Implementation.
• GRC Tools and Technologies.
• Legal and Regulatory Expertise.
• Audit.

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.