Mid-Market Account Executive, Americas

Customer.io; México; A distancia; MXN 1,743,000 - 3,487,000; Jornada completa

Descripción de la vacante

A leading SaaS company is seeking motivated Account Executives to join their sales team. The role involves prospecting, managing full-cycle sales, and driving growth within mid-sized clients. Ideal candidates will have a successful track record in B2B SaaS sales and possess excellent communication skills. Attractive compensation package of $190,000 OTE and inclusive benefits offered.

Servicios

100% medical, dental, and vision coverage

16 weeks paid parental leave

Unlimited PTO

Professional development budget

Formación

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales.
• Proven success in new customer acquisition and closing deals.
• Familiarity with MEDDPICC or a similar sales framework.

Responsabilidades

• Build and manage a pipeline through self-sourced leads.
• Lead the entire sales process from prospecting to closing.
• Conduct discovery calls to understand customer business challenges.

Conocimientos

B2B SaaS sales experience

Excellent communication skills

Problem-solving ability

Sales process management

Descripción del empleo

Overview

Hello from the Recruiting Team at Customer.io! We're expanding our sales team and seeking motivated and successful Account Executives at the Mid-Market level to join us. We are looking to expand our team acrossthe Americas (Canada and the USA). This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.

As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.

Responsibilities

• Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
• Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
• Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
• Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
• Performance Tracking and Reporting: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
• Responsibilities:(
  • Engage in high-volume prospecting, cold and warm outreach
  • Manage the full sales cycle for deals typically under $50,000 ACV
  • Drive growth within mid-sized clients, nurturing relationships and uncovering business needs
  )

Qualifications

• Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
• Location: We are currently hiring for positions based in the UK, Ireland, and the Americas (Canada and the USA). Candidates must be located in one of these regions to be considered for the role.
• B2B SaaS or MarTech Experience: Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
• Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
• Communication Skills: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
• Problem Solving: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
• Deal Focus: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
• Support: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
• Responsibilities:(
  • Engage in high-volume prospecting, cold and warm outreach
  • Manage the full sales cycle for deals typically under $50,000 ACV
  • Drive growth within mid-sized clients, nurturing relationships and uncovering business needs
  )

Compensation and Benefits

We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment.

Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

About the Company and Process

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

Next Steps

• 30-minute video call with a Recruiter
• 45-minute video call with Bar Raiser
• 60-minute Mock Call w/ the Hiring Team
• 30-minute Final video call with the Hiring Manager

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please [e-mail].

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!