Mesero

Playa Hotels & Resorts; Cancún; Sur place; MXN 180 000 - 300 000; Plein temps

Résumé du poste

Marriott International’s Luxury Collection in Quintana Roo is seeking Guest Service Support Experts to help deliver memorable food and beverage experiences. You will assist with table settings, kitchen support, and ensuring smooth operations across shifts.

You will maintain professional appearance, follow policies, and uphold safety standards while engaging guests with anticipatory hospitality.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• Previous experience in a food and beverage environment preferred.
• No supervisory experience.
• License or Certification: None

Responsabilités

• Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly.
• Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
• Candidates must follow safety policies, maintain a professional appearance, and uphold quality standards at all times.

Formation

High school diploma or GED

Description du poste

Additional Information

Job Number

Job Category: Food and Beverage & Culinary

Location: Carretera Garrafon Vista Alegre, KM 4.5 SM 8 Mza. 62, Isla Mujeres Quintana Roo 77400, Mexico

VIEW ON MAP ( Full Time

Located Remotely? N

Position Type: Non-Management

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.