Merchandising Assistant

JDH; Aguascalientes; In loco; MXN 201.000 - 312.000; Tempo pieno

Descrizione del lavoro

J.D. Heiskell Holdings, LLC in Mexico is seeking a Merchandising Assistant to provide high-level administrative support for its commodities merchandisers, JDH Merchandising Assistants, customers, and suppliers.

Responsibilities include transaction and contract management, inventory control, order maintenance, and proactive customer service for cross-border shipments, with a focus on accuracy and timely documentation.

Competenze

• 2+ years of logistics management and administration experience.
• Detail-oriented with multi-tasking and problem-solving abilities.
• English and Spanish spoken and written.

Mansioni

• Transaction management - manage all levels of transactions for shipping tickets, contracts, vouchers and invoices with proper documentation.
• Contract management - reconcile contracts with customers and monitor overdue contracts; ensure proper invoicing.
• Inventory management - assist in inventory controls and reconcile offsite inventories.
• Order maintenance - support order entry and scheduling, and resolve contract issues.
• Customer service - provide timely, courteous service to customers and suppliers, and maintain trade relationships.
• Safety and accountability culture; punctuality and attention to detail are essential.
• Monitor unload/load operations; quote rail and truck freights; coordinate rail/truck logistics.
• Other duties as assigned.

Conoscenze

Attention to detail

Communication skills

Negotiation skills

Formazione

Bachelor’s degree in international business

Descrizione del lavoro

Company Information

J.D. Heiskell Holdings, LLC is among the top privately held trading companies in the USA and is the country’s fourth largest feed manufacturing company by volume. The culture is driven by relentless pursuit of the highest standards of integrity, accountability, professionalism, excellence and innovation. Customer satisfaction and employee growth opportunities are the benchmarks by which success is measured.

Position

Merchandising Assistant

The Merchandising Assistant provides high level administrative support for Heiskell Mexico commodities merchandisers and JDH Merchandising Assistants, its customers, and its suppliers.

Job Type

Full-time

Position Responsibilities

• Transaction management - Manage all levels of transactions in regards to shipping tickets, applications to contracts, vouchers, invoices. Ensure, prepare and deliver proper documentation required to execute international rail shipments.
• Contract management – Manage all levels of contract application. Reconcile contracts with customers. Monitor past due contracts. Close contracts when fulfilled. Ensure tickets are paid or invoiced on correct contract terms. Daily, weekly, and monthly reporting as needed by merchandising on defined reports.
• Inventory management – Assist controller in inventory management. Troubleshoot scale ticket issues in accounting and scale programs. Reconcile offsite inventories with transload 3rd parties.
• Order maintenance – Assist merchandiser with order/schedule maintenance. Provide backup for the order entry desk to ensure deliveries are scheduled correctly. Assist order entry desk with contract application issues.
• Customer service – Provide courteous, accurate, and timely customer service to customers and suppliers (custom brokers, railroad and truck companies). Assist customers and suppliers with contract reconciliation. Maintain relationships with customs brokers to ensure correct and smooth shipments and payments between the US and Mexico offices. Trouble shoot pricing and delivery issues.
• Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work. Punctual attendance and attention to detail are essential job responsibilities
• Monitor all unload and load operations. Assist to quote rail and truck freights.
• Coordinate rail and truck logistics.
• Other duties as assigned.

Requirements

• Bachelor’s degree in international business desired; agriculture and/or business background preferred
• Minimum 2 year of logistics management and administration or related experience required.
• High level of detail, multi-tasking, and problem solving
• Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
• Strong customer service commitment
• Ability to analyze and interpret technical procedures.
• English/Spanish spoken and written.

Physical Demands

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.