Medical Devices Complaint Data Analyst

insulet; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Insulet is seeking a detail-oriented Complaint Handling professional to review, analyze, and process product complaints. You will determine reportability for low-risk cases, maintain documentation, and support data analysis and trending within a cross-functional team.

Responsibilities include processing complaints timely, ensuring accurate coding, and coordinating complaint-related projects. A high school education and strong organizational skills are essential for success in a fast-paced

Formación

• High school or equivalent required; additional education or experience a plus.
• Applicants should have experience handling complaints or similar records.
• Strong written and verbal communication skills expected.

Responsabilidades

• Analyze and process complaints to ensure proper coding and timely assessment.
• Assess low-risk complaint reportability using system decision trees.
• Maintain accurate documentation and files for projects and complaints.
• Performs other duties as required.

Conocimientos

Complaint handling

Verbal communication

Technical writing

Prioritization

Record keeping

PC skills

Decision making under pressure

Educación

High school or equivalent

Descripción del empleo

Insulet is seeking a detail-oriented Complaint Handling professional to review, analyze, and process product complaints. You will determine reportability for low-risk cases, maintain documentation, and support data analysis and trending within a cross-functional team.

Responsibilities include processing complaints timely, ensuring accurate coding, and coordinating complaint-related projects. A high school education and strong organizational skills are essential for success in a fast-paced