Medical Billing Negotiator

Legal Management Group; Región Centro; Presencial; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

Farahi Law Firm is seeking a Medical Billing Negotiator to manage medical costs in personal injury cases. You will negotiate with healthcare providers and insurers to reduce expenses and maximize outcomes for clients, while ensuring accurate documentation and compliance.

The role requires bilingual English/Spanish, strong communication, and analytical skills. You will collaborate with the liens team, maintain confidential records, and use Time Doctor to track hours and productivity.

Formación

• Minimum 2 years of customer service experience.
• Fluency in English and Spanish (bilingual preferred).
• Excellent communication skills for negotiations with clients, insurers and providers.
• Strong analytical skills for reviewing bills and negotiating amounts.
• Strong problem-solving and critical thinking abilities during negotiations.
• Ability to handle confidential information with discretion.
• Team player who thrives in a collaborative environment.
• Willing to work onsite and use Time Doctor to track hours and performance.

Responsabilidades

• Negotiate medical bills by communicating with healthcare providers and insurers to reduce costs.
• Liaise with health insurance providers and verify policies to ensure coverage or reductions.
• Maintain accurate medical billing documents, insurance claims and records for reference.
• Provide exceptional customer service with professionalism, respect, and empathy.
• Collaborate with the liens team and other departments to streamline billing processes and provide case updates.
• Log time and tasks using Time Doctor to ensure productivity tracking and accountability.
• Identify workflow improvements to streamline billing processes.
• Support other firm operations as needed.

Conocimientos

Customer service

Bilingual English/Spanish

Communication

Analytical

Negotiation

Problem-solving

Discretion

Team player

Onsite work

Time tracking

Herramientas

Time Doctor

Descripción del empleo

Medical Billing Negotiator

Position Overview

Farahi Law Firm is an award-winning personal injury firm dedicated to fighting for the injured and delivering exceptional legal representation. We are a fast-growing, client-centric team that values aggressive advocacy, innovation, and community impact. As a Medical Billing Negotiator, you will play a key role in managing medical expenses related to personal injury cases. This will involve communicating with healthcare providers and insurance companies to negotiate and reduce medical costs, ensuring fair fees and maximizing financial outcomes for our clients. Your expertise in medical billing, insurance claims, and provider negotiations will be critical in managing the financial aspects of each case and ensuring the success of the firm's clients. Time Doctor will be used to track work hours and productivity, helping maintain a structured and efficient workflow.

Key Responsibilities

• Negotiate Medical Bills: communicate with healthcare providers and insurance companies to negotiate medical expenses and reduce costs associated with client treatment.

• Insurance Liaison: work with health insurance providers and verify policies, ensuring medical expenses are covered or reduced to a fair amount.

• Financial Documentation: ensure all medical billing documents, insurance claims, and records are accurately documented, tracked, and organized for future reference.

• Customer Service: provide exceptional customer service by handling sensitive negotiations with professionalism, respect, and empathy.

• Collaborate with Internal Teams: work with the health insurance liens team and other departments to streamline billing processes, provide case updates, and ensure medical expenses are handled promptly.

• Time Doctor Monitoring: log time and tasks to ensure efficient productivity tracking, task completion, and accountability.

• Process Improvement: continuously look for opportunities to streamline workflows and improve billing processes.

• General Administrative Tasks: support other firm operations as needed.

Requirements & Qualifications

Required

• Minimum 2 years of customer service experience (required).

• Fluency in English and Spanish (bilingual is highly preferred).

• Excellent communication skills, with the ability to negotiate, resolve disputes, and interact professionally with clients, insurance companies, and healthcare providers.

• Strong analytical skills: comfortable working with numbers, reviewing billing statements, and negotiating payment amounts.

• Strong problem-solving skills with the ability to think critically and identify solutions during negotiations.

• Ability to handle confidential information with discretion and professionalism.

• A team player who thrives in a collaborative environment.

• Willing to work onsite and use Time Doctor to track work hours and performance.

Preferred

• Experience in medical billing.

• Experience in legal or insurance compliance — knowledge of Medicare/Medicaid, ERISA, or lien reductions.

• Background in insurance claims — working with insurance companies, verifying policies, and negotiating medical expenses.

• Familiarity with medical collections and the medical billing/healthcare collections process.