Medical Assistant - Bilingual Spanish (Hipaa)

The Big Job Site; Xico; Remote; MXN 165,000 - 248,000; Full time

Benefits offered by this job

Independent Contractor

Permanent work from home

Immediate hiring

Health Insurance Coverage

Job summary

The Big Job Site is seeking a Medical Assistant - Bilingual Spanish (HIPAA) to provide essential operational, administrative, and clinical support in a medical/behavioral health setting. You will manage patient communications, coordinate care with external providers, verify insurance, and maintain accurate documentation.

This is a remote/independent contractor role with immediate hiring and a focus on high-quality patient care.

Qualifications

• Fluent in English and Spanish with clear spoken communication.
• Experience in a U.S.-based medical, psychiatric, or behavioral health practice.
• Strong written communication and clinical documentation skills.
• In-depth knowledge of HIPAA guidelines and secure handling of PHI.
• Reliable home setup with internet, backup power, and private workspace.
• Willingness to learn new software quickly and work with minimal supervision.

Responsibilities

• Answer and return patient calls and messages promptly.
• Schedule and confirm appointments; handle rescheduling.
• Complete patient intake and registration follow-up.
• Verify insurance eligibility and benefits.
• Collect copayments and outstanding balances.
• Process medication refill requests per office procedures.
• Coordinate lab orders and results with Quest/Labcorp.
• Send referrals, medical records, and authorizations.
• Follow up with prospective patients and referral sources.
• Assist provider credentialing and general admin tasks.
• Maintain accurate task lists and document communications.

Skills

Bilingual English/Spanish

Medical front desk

HIPAA knowledge

Verbal communication

Tools

EHR systems

Insurance verification tools

Job description

Job Overview

Our client is looking for a compassionate and detail-oriented Medical Assistant - Bilingual Spanish (HIPAA) to deliver essential operational, administrative, and clinical support within a medical or behavioral health practice. In this role, you will manage daily patient communications, coordinate care across external healthcare organizations, handle insurance and scheduling processes, and maintain accurate clinical documentation. The ideal candidate thrives in a fast-paced environment and is passionate about delivering exceptional patient care and administrative support. Schedule Monday - Friday, 9:00 AM - 6:00 PM EST, with 1 hour unpaid break (40 work hours per week).

Responsibilities

• Answer and return patient calls and messages promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Complete patient intake and registration follow-up.
• Verify insurance eligibility and benefits.
• Collect copayments and outstanding account balances.
• Process medication refill requests according to established office procedures.
• Communicate with pharmacies and follow up on prior authorizations.
• Coordinate laboratory orders and results with entities such as Quest and Labcorp.
• Send and track referrals, medical records, forms, and authorizations.
• Follow up with prospective patients and referral sources to support patient acquisition and outreach.
• Assist with provider credentialing and general administrative support tasks.
• Maintain accurate task lists and thoroughly document all completed communications.

Requirements

• Fluent in both English and Spanish with clear, easily understood spoken language skills for frequent telephone communication.
• Previous experience working in a U.S.-based medical, psychiatric, or behavioral health practice.
• Strong written communication, grammar, and clinical documentation skills.
• In-depth knowledge of HIPAA guidelines and the demonstrated ability to handle protected health information securely.
• Reliable computer setup, high-speed internet, dedicated backup internet or power plan, professional headset, and a private, quiet workspace.
• Comfortable learning new software systems quickly and working efficiently with minimal supervision.

Perks

• Independent Contractor
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Medical Assistant - Bilingual Spanish (HIPAA) • Miguel Hidalgo, Mexico City, Mexico