Marketing Operations QA Analyst ID92976

AgileEngine, LLC.; Región Centro; On-site; MXN 2,235,000 - 2,980,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a Network Engineer to maintain and improve secure enterprise network connectivity across global operations. The role requires hands-on experience with Palo Alto, Cisco and Juniper equipment, plus 6+ years of LAN/WAN design and support.

English proficiency and SOX-regulated environment experience are valued. You will design, implement and support LAN/WAN, firewalls, switches and wireless infra, configure IPsec VPNs, diagnose issues, and mentor junior staff.

Qualifications

• 6+ years designing, implementing and supporting enterprise LAN/WAN.
• Hands-on with Palo Alto, Cisco and Juniper equipment and software.
• Experience deploying firewalls, switches and wireless infra in physical/virtual envs.
• Strong TCP/IP, routing, VLANs, DNS, DHCP and NAT understanding.
• IPsec VPNs, tunnel establishment, authentication, pre-shared keys and troubleshooting.
• Ability to diagnose issues via captures, logs and network tools.
• Experience with network segmentation and secure access controls.
• Ability to lead incident resolution and document preventive improvements.
• Self-sufficient, service-oriented, with clear communication across teams.
• Experience in a SOX-regulated company and supporting a 24x7 global org.

Responsibilities

• Design, implement and support enterprise LAN/WAN, firewalls, switches and wireless infra.
• Configure and troubleshoot secure VPN connectivity including IPsec tunnels and firewall policies.
• Diagnose connectivity, latency, packet loss, and availability issues across devices.
• Maintain network segmentation and secure traffic flows in coordination with security teams.
• Monitor health and performance; investigate alerts and plan improvements for reliability.
• Escalate network incidents; coordinate with vendors, and document root causes and actions.
• Plan and execute network changes with testing, rollback planning and validation.
• Manage device lifecycle, firmware upgrades and documentation.
• Collaborate with systems and engineering teams on network requirements.
• Maintain diagrams and procedures; mentor staff and share knowledge.
• Support connectivity for global operations including remote sites and offices.

Skills

LAN/WAN design

Palo Alto

Cisco

Juniper

Firewall configuration

VPN/IPsec

TCP/IP networking

English proficiency

SOX experience

Tools

Palo Alto devices

Cisco IOS

Juniper Junos

Firewall policies

VPN troubleshooting

Job description

Guadalajara, Mexico | Posted on 11/04/2026

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Network Engineer to maintain and improve secure, reliable enterprise network connectivity across global operations.

The mandatory requirements are 6+ years of enterprise LAN/WAN design and support experience, hands‑on Palo Alto, Cisco and Juniper equipment and software expertise, firewall, switching and wireless infrastructure, TCP/IP, routing, IPsec VPNs, network troubleshooting, segmentation, incident resolution, and upper‑intermediate English. Server, storage and other IT platform experience is a plus.

WHAT YOU WILL DO

• - Design, implement and support enterprise LAN/WAN, firewalls, switches and wireless infrastructure across physical and virtual environments.
• - Configure and troubleshoot secure VPN connectivity, including IPsec tunnels, authentication, routing and firewall policies.
• - Diagnose and resolve connectivity, latency, packet loss and availability issues across network devices and connected environments.
• - Maintain network segmentation, access controls and secure traffic flows in coordination with security and infrastructure teams.
• - Monitor network health and performance, investigate alerts and identify improvements to capacity, reliability and fault tolerance.
• - Serve as an escalation point for network incidents; coordinate troubleshooting with internal teams, vendors and service providers, and document root causes and corrective actions.
• - Plan and execute network changes and upgrades, including testing, impact assessment, rollback planning and post‑change validation.
• - Manage the network device lifecycle, including vulnerability remediation, firmware upgrades, decommissioning and configuration documentation.
• - Collaborate with systems, application and engineering teams on network requirements, connectivity and infrastructure projects.
• - Maintain network diagrams, configuration records and troubleshooting procedures; share knowledge and mentor less senior staff.
• - Help define the enterprise network strategy and support connectivity for global operations, including remote users, manufacturing sites and offices.

MUST HAVES

• - 6+ years of hands‑on engineering experience designing, implementing and supporting enterprise local and wide area networks (LAN/WAN).
• - Hands‑on experience with Palo Alto, Cisco and Juniper network equipment and software.
• - Strong experience deploying, configuring and troubleshooting firewalls, switches and wireless infrastructure in physical and virtual environments.
• - Strong understanding of TCP/IP, IP addressing and subnetting, routing and switching, VLANs, DNS, DHCP and NAT.
• - Hands‑on experience with IPsec VPNs, including tunnel establishment, authentication phases, pre‑shared keys, routing and connectivity troubleshooting.
• - Ability to diagnose network issues using packet captures, device logs and connectivity tools such as ping and traceroute.
• - Experience implementing network segmentation, firewall rules and secure access controls, and assessing their impact on application connectivity.
• - Ability to lead network incident resolution, isolate faults across infrastructure layers and document findings and preventive improvements.
• - Self‑sufficient and service‑oriented, with the ability to manage priorities and deliver independently in a fast‑growing environment.
• - Clear written and verbal communication, including the ability to explain technical issues, provide timely updates and work effectively with stakeholders across teams and geographies.
• - Experience coordinating with vendors and managed service providers to troubleshoot issues and drive resolution.
• - A structured approach to projects, change execution, documentation and escalation.
• - Experience supporting a 24x7 international organization spanning the US and EMEA, with flexibility for work that must be completed outside business hours.
• - Experience working in a SOX‑regulated company.

NICE TO HAVES

• - AWS networking experience, including VPN gateways, route tables, VPC peering, subnet design and network security controls; familiarity with Azure networking.
• - Experience supporting SFTP and secure file transfer connectivity, including services such as AWS Transfer Family.
• - Familiarity with network and systems monitoring platforms and with network diagnostics in Linux environments.
• - Cisco or other networking certifications; AWS or Azure certifications.
• - Experience administering enterprise servers, storage, Microsoft Windows Server or Active Directory.
• - Experience with AWS/Azure compute and storage, disaster recovery, business continuity or patch deployment for servers and other IT systems.
• - Familiarity with Microsoft 365 services, including Exchange Online, Teams, SharePoint and OneDrive.
• - An associate degree in Information Systems or a related field, or equivalent experience; familiarity with ITIL.
• - Experience in healthcare, life sciences, pharmaceuticals or medical devices, and familiarity with healthcare security and privacy requirements.

PERKS AND BENEFITS

• - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• - Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• - Exciting projects: Modern solutions with Fortune 500 and top product companies.
• - Flextime: Flexible schedule with remote and office options.