Marketing Operations Agent, Eloqua

Thomson Reuters; Ciudad de México; Hybrid; MXN 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid Work Model

Flex My Way

Grow My Way

Benefits & Wellness

Inclusion Culture

Job summary

Thomson Reuters is seeking a Marketing Operations Agent (Eloqua) to help design, deploy, and optimize marketing automation campaigns. You will manage emails, landing pages, forms, and audience segmentation while ensuring data quality and compliance across campaigns.

You will collaborate with digital strategists, analysts, and event teams to drive engagement and lead generation, using Eloqua, Salesforce CRM, and related tools in a hybrid work environment.

Qualifications

• At least 2 years of experience in marketing operations or a related role.
• Proven proficiency using Oracle Eloqua for marketing automation.
• Experience working with Salesforce CRM and managing complex campaigns.
• Experience operating in a process-driven environment and identifying opportunities for improvement.
• Experience with A/B testing and data-driven recommendations.

Responsibilities

• Support design, deployment, and optimization of Eloqua-based marketing automation campaigns.
• Coordinate email campaigns, landing pages, forms, audience segmentation, and personalization.
• Maintain data quality, segmentation, suppression, and consent management.
• Perform quality assurance across emails, pages, forms, and workflows.
• Collaborate with digital strategists, analysts, marketers, and event teams.
• Assist in campaign analysis and optimization recommendations.
• Utilize Eloqua, Salesforce, and third-party platforms for campaign execution.
• Support best-practice implementation for marketing operations and data management.

Skills

Campaign management

A/B testing

Data analysis

Attention to detail

Cross-functional collaboration

Process improvement

Education

Bachelor's degree or equivalent

Tools

Oracle Eloqua

Salesforce CRM

Job description

As a Marketing Operations Agent, Eloqua, you will support the execution, optimization, and delivery of marketing automation campaigns and operational workflows. You will work closely with digital strategists, analysts, marketers, event marketing teams, and third-party vendors to ensure accurate, effective, and measurable campaign delivery.

Key Responsibilities

• Support Marketing Automation Campaigns: Design, deploy, and optimize marketing automation workflows using Oracle Eloqua to enhance customer experience, increase engagement, and generate leads.
• Manage Campaign Execution: Support the delivery of marketing programs, including email campaigns, landing pages, forms, audience segmentation, personalization, tracking, and automation workflows.
• Maintain Marketing Data Quality: Manage accurate audience segmentation, suppression processes, and consent and preference management to support effective and compliant campaign execution.
• Own Campaign Quality Assurance: Perform quality assurance activities across emails, landing pages, forms, segmentation, tracking, personalization, and automation workflows to ensure accurate and error‑free deployment.
• Collaborate with Cross-Functional Teams: Work closely with digital strategists, analysts, marketers, and event marketing teams to align campaign execution with business and marketing objectives.
• Optimize Campaign Performance: Support campaign analysis, including A/B testing, data review, and recommendations to improve engagement and campaign results.
• Work with Marketing Technology Platforms: Use Oracle Eloqua, Salesforce CRM, and third-party vendors and platforms to support campaign execution and marketing operations activities.
• Implement Operational Best Practices: Maintain process discipline and support the implementation of best practices for marketing automation, campaign execution, and data management.
• Support Marketing Operations Team Activities: Collaborate with marketing operations specialists and contribute to a structured, innovative, and continuous‑improvement‑focused working environment.

Required Qualifications

• At least 2 years of relevant professional experience.
• A bachelor's degree or equivalent professional experience.
• Proven proficiency using Oracle Eloqua for marketing automation.
• Experience working with Salesforce CRM.
• Experience managing complex marketing campaigns.
• Experience working in a process‑driven environment while identifying opportunities for innovation and improvement.
• Experience with A/B testing, campaign data analysis, and developing recommendations based on results.
• Strong attention to detail and ability to maintain high standards of data accuracy and campaign quality.
• Ability to collaborate effectively with cross‑functional teams and external vendors.

Preferred Qualifications

• Oracle Eloqua certifications.
• Marketing Operations certifications.
• B2B marketing experience in events or publishing.
• Proficiency in HTML and CSS.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: