Marketing-Focused Virtual Assistant for Customer Ops

Caliber6; Ciudad de México; Remote; MXN 248,000 - 331,000; Full time

Job summary

Caliber6 is seeking a highly organized Virtual Assistant with marketing experience to support day-to-day operations, customer service, and marketing activities. The role emphasizes attention to detail and the ability to manage multiple tasks from start to finish.

The candidate will design marketing emails and graphics, manage Meta platforms, and assist with basic SEO research. Start date January 2027, EST hours, and a flexible schedule are valued.

Qualifications

• Experience as a Virtual Assistant, preferably with marketing exposure.
• Strong organisational skills and ability to manage multiple tasks.
• Excellent attention to detail and follow-through.
• Excellent written and verbal English communication.
• Experience with email design, graphic design, and Meta platforms.
• Basic understanding of SEO or willingness to learn.
• Ability to work independently and manage priorities.
• Availability to work Monday–Friday during EST business hours.

Responsibilities

• Manage customer orders, changes, cancellations, and replacements.
• Coordinate with the warehouse and ensure accurate fulfilment.
• Provide professional customer service and resolve issues.
• Design marketing emails and create graphics for campaigns.
• Monitor Meta platforms and assist with basic SEO tasks.

Skills

English communication

Organisational skills

Multitasking

Attention to detail

Customer service

Independence

Initiative

Tools

Email design

Graphic design

Meta platforms

SEO basics

Job description

Caliber6 is seeking a highly organized Virtual Assistant with marketing experience to support day-to-day operations, customer service, and marketing activities. The role emphasizes attention to detail and the ability to manage multiple tasks from start to finish.

The candidate will design marketing emails and graphics, manage Meta platforms, and assist with basic SEO research. Start date January 2027, EST hours, and a flexible schedule are valued.