Market Leader - Latam - Mexico City

Aircall; Xico; Presencial; MXN 1,434,000 - 2,152,000; Jornada completa

Descripción de la vacante

A leading customer communication platform is seeking a Market Leader to oversee the LATAM Team. The role involves strategic management of sales personnel and aligning business strategies with growth objectives. Ideal candidates will possess B2B SaaS Sales experience in LATAM, excellent leadership skills, and a proven record of revenue growth. As part of a dynamic team, you will help shape strategies in a competitive market, contributing to a culture of collaboration and innovation.

Servicios

Competitive salary package

Work-life balance

Fast-learning environment

Formación

• Previous experience leading and scaling a B2B SaaS Sales team in LATAM.
• Expert on the LATAM market leveraging existing network.
• Track record of growing revenue through strategic B2B SaaS sales.

Responsabilidades

• Lead LATAM sales growth through business strategies.
• Work with senior leadership to translate vision into market strategy.
• Optimize resources, time, and budget within Sales Teams.

Conocimientos

B2B SaaS Sales leadership

LATAM market expertise

Analytical skills

Team leadership

Descripción del empleo

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea : help every customer-facing team work smarter, not harder.

Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work.

The result—companies grow revenue, deliver faster resolutions, and scale service.

We've built a product customers love and a business that scales fast.

Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors.

Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you'll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall

At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes.

We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision.

If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in.

About this Role

Aircall is seeking a Market Leader to lead our fantastic LATAM Team and make a significant impact.

This role includes both the direct / indirect management of all AEs, AMs, BDRs and PAMs, along with dotted line management of Field Marketing.

You will be responsible for

defining the strategic direction of Aircall for LATAM.

You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers.

You're an expert of LATAM Go-To-Market with experience collaborating with Marketing, Partnerships, and Outbound.

This position is based in

Mexico City

Key Responsibilities

Lead and accelerate LATAM sales growth by forecasting, planning and executing business strategies aligned with our growth

Strategic leadership

• work closely with our senior leadership team to translate our company vision and strategy in your market

Work efficiently with other department teams

• such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the LATAM market

Drive organizational change & scale

of our organization through forecast report on key metrics

People leadership to build a world‑class sales organization for LATAM : lead and organize the Sales Teams, optimize the use of resources, time, budget

Consider

Employee Engagement

a priority

Create an environment conducive for the Aircall culture to flourish

Developing a thorough understanding of the Aircall product, market and industry, as well as competitors

Qualifications

Previous experience successfully

leading and scaling a B2B SaaS Sales team in LATAM

Expert on the LATAM market and leverage your existing network

Demonstrable and impressive

track record of growing revenue / ARR

through strategic B2B SaaS sales in LATAM.

Significant experience in the

SMB and Mid Market

worlds

A previous experience in consultancy or as an analyst is a plus.

Substantial commercial experience working in diverse, sales leadership roles,

driving and implementing sales strategy and revenue growth

Experience working with

Channel and technology partners

is a plus.

Proven experience in utilizing an inspirational and hands‑on leadership style to drive a high‑performing sales culture

Strong analytical skills

and capacity to challenge other departments (marketing, partnership, success) with empowered data

Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated : )

Why join us?

• ?? Key moment to join Aircall in terms of growth and opportunities
• ???? Our people matter, work-life balance is important at Aircall
• ?? Fast-learning environment, entrepreneurial and strong team spirit
• ?? 45+ Nationalities : cosmopolite & multi-cultural mindset
• ?? Competitive salary package & benefits

DE & I Statement :

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.

We're working to create a place filled with diverse people who can enrich and learn from one another.

We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

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