Manager Quality Assurance (QA Automation)

McDonald's

Ciudad de México

On-site

MXN 1,126,972 - 1,502,629

Full time

14 days+

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Job summary

A global fast-food brand in Mexico City is seeking a Manager Quality Assurance (QA Automation) to lead the QA team and manage testing processes for various technology initiatives. The ideal candidate will have over 6 years of experience in IT QA with at least 2 years in a managerial role, ensuring quality across multiple platforms. This full-time position offers an opportunity to influence technology standardization and efficiency in a fast-paced environment.

Qualifications

Around 6 years of experience in IT QA, with at least 2 years in a QA managerial role.
Professional certifications from ISTQB or equivalent are highly desirable.

Responsibilities

Lead and manage QA process documentation and team enablement.
Consult on QA automation and best practices.
Manage QA delivery for products like Oracle EBS.
Provide technology support on QA tools.

Skills

QA Automation

CI/CD

Performance Testing

Jira

QA Process Standardization

Education

Bachelor's degree in computer science/information technology

Tools

Tosca

Neoload

Github

Job description

Manager Quality Assurance (QA Automation)

Join to apply for the Manager Quality Assurance (QA Automation) role at McDonald's

Manager Quality Assurance (QA Automation)

Join to apply for the Manager Quality Assurance (QA Automation) role at McDonald's

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McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Global Office in Mexico. Our Mexico City Office will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Check out the McDonald’s Global Technology Technical Blogto learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

Check out the McDonald’s Global Technology Technical Blogto learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Job Description

This role will be a part of Operations Excellence function and Tech Excellence team, and will report to Sr. Manager – Operations Excellence. The QA Manager will be responsible to coordinate & collaborate with the product teams on process maturity and technology adoption to ensure standardization, efficiency, collaboration and continuous improvement across these teams. The QA Manager will work closely with stakeholders across the EPP organization and lead / manage the QA CoE activities on technology adoption, QA process standardization, industry standard best practices, automation and performance testing frameworks, consultancy on testing strategy etc. Additionally, the QA Manager will be required to manage the QA delivery for certain products like Oracle EBS

Responsibilities & Accountabilities:

Lead and manage the following activities

QA Process Documentation and POD team enablement, QA Audit Workflow and scoring, Project / Support Quality Auditing,Post Audit reporting and remediation support
Technology Consulting – QA Automation, CI/CD, Web, API, Mobile
QA Technology support & Guidelines on industry best practices, McDonalds applications, Data migration validation and testing strategy
Performance testing strategy and load test planning consultancy
Jira – Zephyr – Test Management Strategy, Guidelines and review
QA Tools hands on experience – Tosca, Neoload, Github, CI/CD pipeline.
QA Test Lab Servers and Infrastructure Administration
QA Tools License Management & Tools vendor management
QA Best Practices & Process Standardization
Consultancy on Adoption of QA Dashboard reporting template
QA Delivery for certain products like MBS etc

Qualifications

Around 6 years of experience in IT QA, with at least 2 years in a QA managerial role
Professional certifications from ISTQB or equivalent are highly desirable.
Bachelor's degree in computer science/information technology or related field.

Seniority level