Manager I, Operations Mty

Alternance Amazon; Monterrey, Chihuahua; On-site; MXN 320,000 - 440,000; Full time

Job summary

Amazon Inc. in Monterrey is seeking an Area Shift Manager to lead a large, diverse team in a bustling warehouse. You will drive productivity, manage daily operations, and coordinate with cross-functional partners while maintaining safety and quality standards.

You will work onsite with rotating shifts, including weekends and overtime as needed. Strong Excel skills and bilingual English/Spanish abilities are highly valued for data analysis and team leadership.

Qualifications

• Bachelor’s degree in supply chain, logistics, engineering or related field (or enrolled/graduated within 12 months).
• Experience with Excel, pivot tables, VLOOKUP, charts is required.
• English at an intermediate level and fluent Spanish are required.

Responsibilities

• Manage daily inventory control, quality assurance and capacity activities.
• Oversee stow and picking practices and KPI-driven performance in the warehouse.
• Lead a front-line team, ensuring safety, productivity and continuous process improvement.

Skills

Intermediate English

Fluent Spanish

Lean manufacturing

Project Management

KPIs

Education

Bachelor’s Degree in Supply Chain, Logistics, Industrial Engineering, Engineering or related field

Tools

Microsoft Excel

Job description

When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager working to be the most customer-centric company on earth. You will have your leadership capacity stretched to its full potential, As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations.

This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts, and ability to work overtime both in peak season and as needed.

Key job responsibilities

Amazon’s Operations team is seeking a highly skilled and motivated recent graduate to work on the management of daily inventory control, quality assurance and capacity activities for our Warehouse. Inventory control and quality assurance activities play a critical role in leading best Stow and Picking practices, and capacity management inside the Warehouse and thereby has direct impact on Amazon's ability to serve customers on time.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible.

Basic Qualifications

• A completed Bachelor’s Degree or 2+ years Bachelor’s Degree program in Supply Chain, Logistics, Industrial Engineering, Engineering or other related field or graduated within the last 12 months.
• Knowledge of Microsoft Office Excel (pivot tables, vlook up, charts)
• Intermediate knowledge of English
• Fluent Spanish

Preferred Qualifications

• Experience using Lean manufacturing methodologies.
• 1+ years’ experience in a role with similar responsibilities
• Previous experience as Project Management
• Experience managing department´s KPIs and driven results
• Logistics Background from Operations environment, preferably from First-Middle Mile Ops.
• Advanced English Proficiency

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.