Manager, Delivery Operations

Snorkel AI; Pachuca; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading AI company seeks a Delivery Operations Manager to optimize data processes and ensure quality outcomes. The role requires strong proficiency in Google Workspace and data analysis, along with excellent communication skills. This fully remote position based in Mexico offers impactful opportunities for career growth and development.

Formación

• Proactive, results-driven mindset with creative problem-solving abilities.
• Adaptability to excel in a fast-paced, dynamic environment.
• Experience working with technical and non-technical stakeholders.

Responsabilidades

• Collaborate with a Senior Technical Delivery Manager to meet project timelines.
• Engage with Expert Contributors to ensure high-quality datasets.
• Conduct quality reviews to maintain data annotation accuracy.

Conocimientos

Proficiency with Google Workspace tools

Strong data analysis skills

Excellent written and verbal communication skills in English

Educación

Degree in an analytics-focused field

Herramientas

SQL or other database languages

Descripción del empleo

About Snorkel

About Snorkel We believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has changed dramatically since Snorkel started as a research project in the Stanford AI Lab, and today we focus on data as the key to differentiation, performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

At Snorkel AI, we are pioneering new approaches to data development. This Delivery Operations Manager role blends operational rigor, analytical thinking, and cross-functional collaboration to manage and optimize processes, ensuring high-quality outcomes and seamless delivery.

You’re Excited About This Opportunity Because You Will:

• Collaborate with a Senior Technical Delivery Manager to meet project timelines, deliverables, and quality standards.
• Engage with Expert Contributors to ensure high-quality datasets are delivered to customers.
• Conduct quality reviews to maintain data annotation accuracy and consistency.
• Monitor pipeline health and implement proactive solutions to prevent bottlenecks.
• Track project progress and performance through data analysis and reporting.
• Develop documentation for labeling guidelines and operational processes.
• Partner with stakeholders across teams to resolve blockers and sustain production efficiency.
• Provide regular updates to stakeholders on progress and key insights.

We’re Excited About You Because You Have:

• Proficiency with Google Workspace tools and strong data analysis skills.
• A proactive, results-driven mindset with creative problem-solving abilities.
• Adaptability to excel in a fast-paced, dynamic environment.
• Excellent written and verbal communication skills in English.
• Experience working with technical and non-technical stakeholders.
• The ability to work independently and collaboratively in a remote setting.

Bonus Points For:

• Familiarity with data annotation pipelines and machine learning workflows.
• Experience with SQL or other database languages.
• Strong analytical and process improvement capabilities.
• A degree in an analytics-focused field (e.g., Engineering, Economics, Business) or an interest in Computer Science, Statistics, or Data Analytics.

This is a remote position based in Mexico. To support global hiring, this role will be employed through our Employer of Record partner. You will be a full-time Snorkel employee, fully integrated into our team and culture.

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company with market-proven solutions, robust funding, and rapid scaling—offering a unique mix of stability and high-growth opportunity. You’ll have meaningful opportunities to shape priorities, influence key decisions, and directly impact our ongoing success. Whether you’re looking to deepen technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re supported in building a career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a diverse team. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. All employment is decided on qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.