Manager, BSC

Flowserve; Santiago de Querétaro; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Flowserve Corporation seeks a Finance Operations and Controls Manager to lead a people-focused team within the Business Service Center. You will drive operational excellence, financial compliance, and high-quality service delivery, partnering with local and global stakeholders to improve processes and governance.

Responsibilities include developing leadership capability, strengthening internal controls, and ensuring integrity of financial information for internal and external stakeholders and

Qualifications

• Proven ability to lead and develop teams.
• Excellent verbal and written English communication.
• Strong MS Office proficiency.
• Ability to build productive relationships with stakeholders.
• Experience driving changes in finance operations.
• Strategic thinking and planning.
• Deep understanding of financial controls and governance in a BSC environment.
• Lean Six Sigma certification is a plus.

Responsibilities

• Lead, coach, and develop a team of finance professionals and people leaders.
• Manage day-to-day finance operations for efficient service delivery.
• Drive talent management including recruitment, performance and development plans.
• Oversee governance, internal controls, compliance, and risk management per Flowserve policies and US GAAP/SOX.
• Ensure timely, accurate financial information and KPI reporting for stakeholders and auditors.
• Lead finance process transitions and continuous improvement initiatives.
• Collaborate with local, regional, and global stakeholders to optimize end-to-end processes.
• Coordinate audits, compliance, and remediation activities.
• Manage budgets and costs balancing efficiency and business needs.
• Promote ethics, quality, integrity, and safety across the organization.

Skills

People leadership

English communication

Stakeholder management

Change management

Strategic thinking

Governance and internal controls

Finance process optimization

Education

Bachelor's degree in finance or related field

Lean Six Sigma certification

Master's degree is a plus

Tools

MS Office

Job description

As a Finance Operations and Controls Manager, you will lead a team of people leaders within the Business Service Center (BSC), driving operational excellence, financial compliance, and high-quality service delivery. You will play a key role in developing leadership capability, strengthening governance and internal controls, and ensuring the integrity of financial information provided to stakeholders and auditors.

This role partners closely with local, regional, and global stakeholders to improve finance processes, manage risk, support business transitions, and deliver continuous improvement initiatives.

Key Responsibilities

• Lead, coach, and develop a team of finance professionals and people leaders, fostering a culture of accountability, collaboration, inclusion, and continuous improvement.
• Manage day-to-day finance operations to ensure efficient service delivery, appropriate resource allocation, service-level performance, and customer satisfaction.
• Drive talent management activities, including recruitment, performance management, succession planning, development plans, mentoring, cross-training, and employee engagement.
• Oversee financial governance, internal controls, compliance, and risk management in accordance with Flowserve policies, US GAAP, SOX requirements, and applicable local regulations.
• Ensure the accuracy, integrity, and timely delivery of financial information, operational KPIs, and reports for stakeholders, leadership, and internal/external auditors.
• Lead and support finance process transitions, operational improvements, documentation, knowledge management, and productivity initiatives.
• Partner with local, regional, and global stakeholders to strengthen end-to-end processes, resolve issues, manage escalations, and identify improvement opportunities.
• Coordinate audit, compliance, and remediation activities, ensuring controls are regularly evaluated and deficiencies are addressed in a timely manner.
• Manage budgets and costs while balancing operational efficiency, service quality, and business needs.
• Promote a strong culture of ethics, quality, integrity, Environmental Health & Safety, and customer-focused service across the organization.

Required Qualifications

• Demonstrated ability to lead, motivate, and develop people.
• Excellent verbal and written communication and negotiation skills in English.
• Confident user of MS Office (Excel, Word, PowerPoint).
• Ability to establish and maintain productive and collaborative work relationships with stakeholders.
• Ability to plan, lead, and implement changes as necessary.
• Strategic thinking and planning.
• Understand the interface of finance processes and technologies.
• Deep understanding of controls in a BSC environment.

Preferred Qualifications

• Bachelor's Degree is preferred, Master's Degree is a plus.
• Lean Six Sigma certification is a plus.

What We Can Offer You

At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life, you're in.

Benefits vary by job, location and/or collective bargaining agreement.