Maintenance Assistant For Properties - Remote

Gordian Staffing Careers; Mérida; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A staffing solution provider is seeking a Property Maintenance Coordinator who will act as the primary contact for homeowners. The role involves overseeing maintenance operations, conducting property evaluations, and ensuring high-quality service across a portfolio of properties. Candidates should have at least 1 year of experience in property maintenance and advanced English communication skills. This position offers competitive pay and remote work options.

Servicios

Competitive Salary

Remote Work equipment

12 days of Vacation

25% Vacation Bonus

30-Day Aguinaldo

Major Medical Insurance

Minor Medical Insurance after 3 months

Life Insurance after 3 months

Food Vouchers

Restaurant Tickets

Savings Fund

Formación

• Strong communication skills in writing and speaking in English.
• 1 year of previous experience in Property Maintenance or similar.
• Comfortable working in a fast-paced environment.
• Minimum 50 Mbps Internet Speed.

Responsabilidades

• Act as homeowners' primary point of contact for maintenance needs.
• Conduct initial property evaluations and create tailored service plans.
• Oversee routine home maintenance and small repairs.
• Identify larger projects and elevate them to the appropriate team.
• Maintain communication with other departments for task progress.
• Liaise with involved parties to ensure a seamless client experience.
• Oversee a portfolio of 75-100 properties.

Conocimientos

Advanced English

Communication skills

Property Maintenance experience

Descripción del empleo

#boost2025

Gordian Staffing, A New Way of HR

We focus on helping small and medium‑size enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high‑quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our Client

Our client exists to simplify the lives of modern homeowners. They put people at the center of everything, including clients, staff, and communities, creating a recipe for success. Their unique service takes the hassle out of homeownership by coordinating preventive maintenance, handling repairs, and supporting home improvements. With a strong 14‑year track record in property management, they are committed to exceptional care for clients, properties, the community, and their team members.

Responsibilities

• Act as homeowners' primary point of contact, ensuring all maintenance needs are addressed promptly.
• Conduct initial property evaluations to understand maintenance needs and create tailored service plans.
• Arrange and oversee routine home maintenance, small repairs, and service appointments.
• Identify larger projects, define the initial scope, and elevate them to the appropriate team.
• Maintain constant communication with other departments to track progress and ensure timely completion of tasks.
• Liaise with all parties involved in service delivery to guarantee a seamless experience for clients.
• Oversee a portfolio of 75‑100 properties, ensuring top‑tier service from both in‑house technicians and external vendors.

Schedule

• Regular Schedule: 08:00 to 17:00 Mexico City time
• Daylight Savings: 07:00 to 16:00 Mexico City time

Location

This position is remote, but you’ll need to visit our offices in CDMX or GDL on the first day.

Benefits

• Competitive Salary (according to prior experience and skill set).
• Remote Work and equipment (Laptop, Monitor, and Headset).
• 12 days of Vacation at the year mark.
• 25% Vacation Bonus.
• 30‑Day Aguinaldo.
• Mayor Medical Insurance.

After the First 3 Months

• Minor Medical Insurance.
• Life Insurance.
• Food Vouchers (10% of monthly gross salary).
• Restaurant Tickets.
• Savings Fund (8% of monthly gross salary).

Requirements

• Advanced English (Strong communication skills in writing and speaking).
• 1 year of previous experience in Property Maintenance or similar.
• Feels comfortable working in a fast‑paced environment.
• Minimum 50 Mbps Internet Speed.