Mainframe CICS Operations Specialist

Kyndryl Inc.; Ciudad de México; Híbrido; MXN 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Kyndryl Inc. is seeking a Mainframe CICS Operations professional to monitor and support CICS transactional environments in a high‑volume enterprise setting.

You will resolve performance and availability issues, and work with cross‑functional teams to maintain stable operations. The role emphasizes strong troubleshooting skills, experience with CICS Explorer and z/OS tools, and a customer‑focused approach to ensuring service reliability.

Formación

• 2+ years of hands-on experience supporting mainframe environments, with a focus on CICS transactional applications.
• Proficiency using CICS Explorer and z/OS tools for monitoring and support activities.
• Experience collaborating with multiple teams to resolve system availability or performance issues.

Responsabilidades

• Monitor and support CICS transactional applications to ensure performance, availability, and reliability.
• Analyze and resolve issues impacting transaction response time and system stability.
• Utilize mainframe tools to perform daily operational support and monitoring activities.
• Collaborate with infrastructure and application teams to maintain and improve mainframe operations.

Conocimientos

CICS

Troubleshooting

Analytical Skills

Team Collaboration

Educación

Bachelor’s degree in CS/IT or related field

Herramientas

CICS Explorer

z/OS Tools

Descripción del empleo

Kyndryl Inc. is seeking a Mainframe CICS Operations professional to monitor and support CICS transactional environments in a high‑volume enterprise setting.

You will resolve performance and availability issues, and work with cross‑functional teams to maintain stable operations. The role emphasizes strong troubleshooting skills, experience with CICS Explorer and z/OS tools, and a customer‑focused approach to ensuring service reliability.