Luxury Spa & Wellness Operations Leader

Alila Mayakoba; Solidaridad; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Alila Mayakoba in Quintana Roo, Mexico seeks a Spa Manager to lead the Wellness department, including Holistic, Fitness, Spa, Beauty, Salon, and Hydrotherapy, ensuring luxury standards and guest satisfaction.

You will drive day-to-day operations, strategic planning, budgeting, P&L, and staff development, combining local cultural nuance with a global luxury hospitality approach.

Fluency in Spanish and advanced English required; minimum 5 years in a similar luxury hotel setting.

Formación

• Minimum 5 years of experience in a similar luxury spa/hotel role.
• Experience with integrated wellness facilities and branded spa concepts.
• Fluency in Spanish and advanced English (spoken and written).

Responsabilidades

• Lead day-to-day spa operations and multi-service departments.
• Oversee all spa services and wellness programs to ensure guest satisfaction.
• Drive budgeting, P&L, forecasting, and performance reviews for the Wellness dept.
• Demonstrate professional discretion, initiative and strong leadership.

Conocimientos

Leadership

Operations

Communication

Budgeting

Project management

Spanish fluency

English fluency

Wellness knowledge

Educación

Degree in Management

Hospitality degree

Health Science

Wellness certification

Descripción del empleo

Alila Mayakoba in Quintana Roo, Mexico seeks a Spa Manager to lead the Wellness department, including Holistic, Fitness, Spa, Beauty, Salon, and Hydrotherapy, ensuring luxury standards and guest satisfaction.

You will drive day-to-day operations, strategic planning, budgeting, P&L, and staff development, combining local cultural nuance with a global luxury hospitality approach.

Fluency in Spanish and advanced English required; minimum 5 years in a similar luxury hotel setting.