Luxury Recreation Manager (Waldorf Astoria Riviera Maya) (Cancún)

findojobs; Cancún; Presencial; MXN 915,000 - 1,283,000; Jornada completa

Descripción de la vacante

A prestigious luxury resort in Cancun is seeking a Luxury Recreation Manager to oversee all recreational operations. Responsibilities include leading fitness activities, managing guest engagement initiatives, and ensuring safety and service excellence. Candidates should have a background in hospitality with strong leadership and communication skills, and a related degree is preferred. This full-time position promises a rewarding experience in the luxury hospitality sector.

Formación

• Minimum 3–5 years of experience in recreation or guest experience roles, ideally within luxury hospitality.
• Knowledge of safety regulations, pool operations, and recreational programming.
• Certifications in CPR, First Aid, or Lifeguard Training preferred.

Responsabilidades

• Lead daily operations of all recreation areas, including pool, beach, cabanas, and fitness activities.
• Develop and execute recreational activities aligned with luxury brand standards.
• Manage third-party vendors to ensure quality and compliance.

Conocimientos

Leadership

Communication

Guest Engagement

Safety Regulations Knowledge

Educación

Bachelor's degree in Hospitality Management, Tourism, or related field

Descripción del empleo

Luxury Recreation Manager (Waldorf Astoria Riviera Maya)( Job Number :

HOT0C3G5)

Work Locations

: Waldorf Astoria Riviera MayaCarretera Federal Cancun - TulumCancun

• The Recreation Manager is responsible for overseeing the hotel's recreational operations to ensure exceptional guest experiences aligned with luxury service standards. This role leads the planning, execution, and supervision of all recreational programs, pool and beach operations, fitness activities, and guest engagement initiatives. The manager ensures safety, service excellence, and an elevated brand experience across all guest-facing recreational areas.

Key Responsibilities

• Lead daily operations of all recreation areas, including pool, beach, cabanas, fitness activities, and guest programs.
• Develop and execute curated recreational activities aligned with luxury brand standards and guest expectations.
• Ensure all team members deliver refined, anticipatory, and personalized service.
• Maintain exceptional cleanliness, organization, and safety standards across all areas.
• Recruit, train, and coach the recreation team to uphold brand culture and service excellence.
• Oversee scheduling, payroll, inventory, and resource allocation.
• Manage third-party vendors (water sports, fitness instructors, entertainment partners) to ensure consistent quality and compliance.
• Ensure adherence to safety protocols, lifeguard certifications, and emergency procedures.
• Monitor guest feedback, service scores, and trends to continuously enhance guest experiences.
• Collaborate with Spa, F, and Rooms divisions to create integrated luxury experiences and special events.
• Manage departmental budget, optimize operational costs, and maintain high-quality standards.

What are we looking for?

• Bachelor's degree in Hospitality Management, Tourism, or related field (preferred).
• Minimum 3–5 years of experience in recreation or guest experience roles, ideally within luxury hospitality.
• Strong leadership and team development skills.
• Excellent communication and guest engagement abilities.
• Knowledge of safety regulations, pool operations, and recreational programming.
• Certifications in CPR, First Aid, or Lifeguard Training (preferred).

What will it be like to work for Hilton?

Hilton is the leading integral hospitality company,

spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE / AA / Disabled / Veterans

Schedule

: Full-timeBrand : Waldorf Astoria Hotels & Resorts

: Spa, Health Club, Recreation