Luxury Dining Experience Host

Banyan Group; México; Presencial; MXN 268.000 - 402.000; Jornada completa

Descripción de la vacante

Banyan Tree Veya in Valle de Guadalupe seeks a Waiter / Luxury Service Host to deliver exceptional dining experiences with elegance and warmth. You will provide personalized service aligned with luxury standards and ensure guests feel valued throughout their visit.

The role emphasizes knowledge of menus, wine pairings, and seamless collaboration with kitchen and bar teams, with a focus on anticipatory service and elegant hospitality in a high-end setting.

Formación

• Excellent communication and interpersonal skills.
• Strong attention to detail and passion for luxury service.
• Ability to remain composed and professional in high-pressure environments.
• Previous experience in luxury hotels, fine dining, or upscale restaurants preferred.
• Knowledge of food, beverages, wines, and service etiquette.
• Positive attitude, teamwork mindset, and strong service orientation.
• Conversational English preferred.
• Flexibility to work rotating schedules, weekends, and holidays.

Responsabilidades

• Provide professional and personalized food and beverage service following luxury hospitality standards.
• Anticipate guest needs and preferences, ensuring a seamless dining experience.
• Maintain complete knowledge of menus, ingredients, wine pairings, and resort offerings.
• Ensure proper setup, cleanliness, and presentation of restaurant areas at all times.
• Handle guest requests, concerns, and service recovery situations with professionalism and empathy.
• Coordinate effectively with kitchen and bar teams to ensure smooth service flow.
• Deliver food and beverages with accuracy, timing, and attention to detail.
• Promote upselling opportunities aligned with guest preferences and service standards.
• Maintain compliance with hygiene, safety, and operational procedures.
• Contribute to a positive, collaborative, and guest-focused team environment.

Conocimientos

Communication

Interpersonal skills

Attention to detail

Luxury service

Hospitality experience

Wine knowledge

English skills

Flexibility

Descripción del empleo

Banyan Tree Veya in Valle de Guadalupe seeks a Waiter / Luxury Service Host to deliver exceptional dining experiences with elegance and warmth. You will provide personalized service aligned with luxury standards and ensure guests feel valued throughout their visit.

The role emphasizes knowledge of menus, wine pairings, and seamless collaboration with kitchen and bar teams, with a focus on anticipatory service and elegant hospitality in a high-end setting.