Logistics Coordinator (Network Management Center)

Expeditors International; Apodaca; Hybrid; MXN 240,000 - 360,000; Full time

Benefits offered by this job

IMSS & Vacation - according to Mexico

Aguinaldo - above the legal

Paid overtime

Basic needs vouchers

Medical insurance including Dental

Life insurance

Training and Personnel Development

Employee Stock Purchase Plan Option (N

Job summary

Expeditors is seeking a Logistics Coordinator for our Network Management Center in Mexico. You will support major customers across aviation, automotive, pharmaceutical, retail and technology, overseeing shipments, tracking, and proactive communications to ensure visibility and service excellence.

You will become a subject matter expert for key customers, coordinating with districts and providers to deliver high-level logistics support and customer service.

Qualifications

• High School Diploma.
• Proficiency with Microsoft products or knowledge of data tools visualization, scripting (Office Suite, SharePoint, Power BI, SQL, Tableau, Python).
• Ability to present and communicate your work to diverse audiences, including but not limited to stakeholders, team members, and decision-makers.
• Fluent in English and Spanish (If applying in Mexico).
• One year of customer service experience.
• One year of logistics related experience.
• Qualifications in supply chain management or logistics (IATA/FIATA/MITX).

Responsibilities

• Track and trace customer shipments, bookings, and critical shipment oversight.
• Proactive communication with Expeditors districts and service providers to ensure timely and accurate information.
• Deliver exceptional customer service across all accounts.
• Become a subject matter expert for each of your customers within Expeditors' Network Management Center team.

Skills

Fluent English

Fluent Spanish

Customer service experience

Logistics experience

Education

High School Diploma

IATA/FIATA/MITX

Tools

Power BI

SQL

Tableau

Python

Office Suite

SharePoint

Job description

• Full-time

Company Description

\"We’re not in the shipping business; we’re in the information business\" -

Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 + trained professionals
• 340+ locations in 100+ countries on 6 continents
• Globally unified systems

Job Description

Objective of this position:

This Logistics Coordinator position is for a role in Expeditors' Network Management Center(NMC) Team.The NMC provides support for a number of Expeditors' largest customers in the aviation, automotive, pharmaceutical, retail and technology industries. The team provides oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings, such as monitoring temperature-controlled shipments. Works with a wide variety of customers, service providers and district operations internationally to deliver transportation visibility to our customers with exceptional customer service. Your main responsibility will be to become a subject matter expert for each of your customers and to ensure we are executing at the highest levels of service for our customers.

To be successful in this role you must have strong interpersonal skills. You will be responsible and accountable for delivering exceptional customer service across all your accounts. The role will mainly entail : tracking and tracing customer shipments, bookings, critical shipment oversight, and proactive communication with Expeditors districts and service providers to ensure that customers are provided with timely and accurate information.

Qualifications

Desired Qualifications

• High School Diploma
• Proficiency with Microsoft products or knowledge of data tools visualization, scripting(e.g. Office Suite, SharePoint, Power BI, SQL, Tableau, Python)
• Ability to present and communicate your work to diverse audiences, including but not limited to stakeholders, team members, and decision-makers
• Fluent in English and Spanish (If applying in Mexico)
• One year of customer service experience
• One year of logistics related experience
• Qualifications in supply chain management or logistics
  • IATA/FIATA/MITX

Additional Information

Expeditors offers excellent benefits:

• IMSS & Vacation - according to Mexico Federal Labor Law
• Aguinaldo - above the legal requirement
• Paid overtime
• Basic needs vouchers
• Medical insurance including Dental
• Life insurance
• Training and Personnel Development Program
• Employee Stock Purchase Plan Option(NYSE:EXPD)

Relocation will not be provided.

All your information will be kept confidential according to EEO guidelines.