Logistics Coordinator (Network Management Center)

Expeditors International; Apodaca; Híbrido; MXN 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

IMSS & Vacation - according to Mexico

Aguinaldo - above legal

Paid overtime

Basic needs vouchers

Medical insurance including Dental

Life insurance

Training and Personnel Development

Employee Stock Purchase Plan

Descripción de la vacante

Expeditors International in Monterrey area is seeking a Logistics Coordinator within the Network Management Center (NMC) team. You will oversee tracking and tracing of shipments, coordinate bookings, and provide proactive communication to customers and service providers to ensure high visibility and reliable service.

You will become a SME for assigned customers, delivering exceptional support across accounts, with a focus on cross-border logistics, temperature-controlled shipments, and timely

Formación

• High School Diploma is required.
• Proficiency with Microsoft products or knowledge of data tools visualization and scripting.
• Ability to present and communicate to diverse audiences.

Responsabilidades

• Track and trace customer shipments and bookings.
• Provide proactive communication with districts and service providers.
• Deliver exceptional customer service across accounts.

Conocimientos

Power BI

SQL

Tableau

Python

Office Suite

SharePoint

Bilingual English/Spanish

Customer service

Logistics knowledge

Educación

High School Diploma

Herramientas

Power BI

SQL

Tableau

Python

Office 365

SharePoint

Descripción del empleo

• Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -

Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 + trained professionals
• 340+ locations in 100+ countries on 6 continents
• Globally unified systems

Job Description

Objective of this position:

This Logistics Coordinator position is for a role in Expeditors’ Network Management Center(NMC) Team.The NMC provides support for a number of Expeditors’ largest customers in the aviation, automotive, pharmaceutical, retail and technology industries. The team provides oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings, such as monitoring temperature-controlled shipments. Works with a wide variety of customers, service providers and district operations internationally to deliver transportation visibility to our customers with exceptional customer service. Your main responsibility will be to become a subject matter expert for each of your customers and to ensure we are executing at the highest levels of service for our customers.

To be successful in this role you must have strong interpersonal skills. You will be responsible and accountable for delivering exceptional customer service across all your accounts. The role will mainly entail : tracking and tracing customer shipments, bookings, critical shipment oversight, and proactive communication with Expeditors districts and service providers to ensure that customers are provided with timely and accurate information.

Qualifications

Desired Qualifications

• High School Diploma
• Proficiency with Microsoft products or knowledge of data tools visualization, scripting(e.g. Office Suite, SharePoint, Power BI, SQL, Tableau, Python)
• Ability to present and communicate your work to diverse audiences, including but not limited to stakeholders, team members, and decision-makers
• Fluent in English and Spanish (If applying in Mexico)
• One year of customer service experience
• One year of logistics related experience
• Qualifications in supply chain management or logistics
  • IATA/FIATA/MITX

Additional Information

Expeditors offers excellent benefits:

• IMSS & Vacation - according to Mexico Federal Labor Law
• Aguinaldo - above the legal requirement
• Paid overtime
• Basic needs vouchers
• Medical insurance including Dental
• Life insurance
• Training and Personnel Development Program
• Employee Stock Purchase Plan Option(NYSE:EXPD)

Relocation will not be provided.

All your information will be kept confidential according to EEO guidelines.