Loan Closing & Operations Analyst

01830 Citi-Info, S. De R.L. De C.V.; Xico; On-site; MXN 360,000 - 600,000; Full time

Job summary

Citi-Info, S. De R.L. De C.V. seeks a Transaction Management specialist to support loan origination, closing, and servicing coordination across the lending lifecycle. You will ensure data accuracy, strong controls, and timely transaction execution.

This role requires cross‑functional collaboration with risk, operations, legal, and coverage teams, with a focus on improving processes, achieving end‑to‑end transparency, and complying with internal policies and regulatory requirements.

Qualifications

• Minimum 1-2 years of experience.
• Excellent communication, organizational and interpersonal skills.
• Ability to work under tight deadlines and manage priorities.
• Quantitative skills with strong Excel proficiency.
• Experience with Tableau or visualization tools is desirable.
• Knowledge of Loan IQ and transaction capture tools is a plus.
• Keen attention to detail and analytical abilities.

Responsibilities

• Support loan origination and lifecycle management including complex syndicated and bilateral loans.
• Assist with processes, standards, controls, training, and implementation of transaction management.
• Aid in design and implementation of technology including testing and rollout.
• Provide training and support to transaction management staff and business constituents.
• Collaborate with originating lines, risk, operations, and legal teams.
• Ensure data quality, controls, and regulatory compliance.
• Define and implement operational metrics and risk reviews for end-to-end transparency.
• Improve processes and efficiencies across loan lifecycle.
• Participate in projects to enhance performance and efficiency.
• Contribute to loan remediation and system testing/migrations.
• Manage and maintain a deal closing pipeline and coordinate lifecycle events.

Skills

Excel proficiency

Tableau

Loan IQ

Transaction capture tools

Attention to detail

Analytical problem-solving

Client relationship skills

Education

Bachelor's degree or equivalent

Job description

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities

• Contribute to the build and development team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.
• Aid in the design and implementation of technology including testing and rollout.
• Provide training and support to transaction management staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Will operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
• Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Will evaluate business requirements by analysing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigour, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.
• Independently exercise judgement and decision‑making in managing day‑to‑day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.

Qualifications

• Minimum 1-2 years of experience
• Individual must have excellent communication, organizational and interpersonal skills.
• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.
• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
• Tableau or visualization tool familiarity
• Experience with Loan IQ, transaction capture tools, etc.
• Keen attention to detail
• Developed analytical and problem‑solving abilities
• Client relationship and solution skills

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution
• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.
• Experience working with clients under time constraints to facilitate a transaction or process.
• Proven ability to collaborate with team members, Senior management, and other business constituents
• Critical decision‑making capabilities including the ability to identify, elevate, and propose solutions to problems
• Ability to manage multiple concurrent deadlines through the practice of strong organizational and time management skills with experience in continuously following‑up with various stakeholders
• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
• Deep understanding of operational processes supporting Wholesale lending
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Ability to work in an environment where priorities are frequently changing

Education

• Bachelor's/University degree or equivalent experience

Se requiere inglés fluido, conversacional y escrito.

Entendimiento de contratos de crédito a clientes corporativos y empresariales, colaterales, covenants.

Job Family Group

Operations - Transaction Services

Job Family

Transaction Capture Services

Time Type

Full time