LM327: Operations Coordinator

FedEx Group; Puebla de Zaragoza; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

FedEx is seeking an administrative support professional in Puebla to assist the Sr Manager in ground ops, ramp, and gateway locations. The role focuses on maximizing time efficiency and coordinating daily tasks across operations.

Responsibilities include handling clerical duties, dispatching, package tracing, and customer interactions while ensuring procedures are followed. The position offers opportunities to train location staff and contribute to service scheduling and reporting.

Formación

• High School Degree or equivalent.
• Four (4) years express, cargo, airline, or transportation experience.
• Good verbal, written, and oral communication skills.
• Computer literate.
• Good administrative, clerical, and people skills.

Responsabilidades

• Provide daily operational and administrative support to Sr Manager or a Manager in ground ops, ramp, and/or gateway locations, ensuring the most effective utilization of time and effort.
• Performs a variety of administrative, clerical, and additional key activities to support the operation, including tracing packages, dispatching, delivery and pick-up, dealing with customers, etc.
• Leads and provides technical support to operation and ensures that established procedures are followed.
• Supervises in the absence of management.
• Ensures that optimum service schedules are developed and coordinated within the operations.
• Coordinates processing of station documentation and customer status paperwork, GNSL reports, and financial statements.
• Provides weekly and monthly activity review.
• Provides training to other location personnel as necessary.
• May be required to perform other duties as assigned

Conocimientos

Verbal communication

Written communication

Oral communication

Computer literacy

Administrative skills

People skills

Educación

High School Degree/Equivalent

Descripción del empleo

Involves providing administrative support for a team of professional level employees and their Manager.

General Job Description

• Provide daily operational and administrative support to Sr Manager or a Manager in ground ops, ramp, and/or gateway locations, ensuring the most effective utilization of time and effort.
• Performs a variety of administrative, clerical, and additional keyactivities to support the operation, including tracing packages, dispatching, delivery and pick-up, dealing with customers, etc.
• Leads and provides technical support to operation and ensures that established procedures are followed.
• Supervises in the absence of management.
• Ensures that optimum service schedules are developed and coordinated within the operations.
• Coordinates processing of station documentation and customer status paperwork, GNSL reports, and financial statements.
• Provides weekly and monthly activity review.
• Provides training to other location personnel as necessary.
• May be required to perform other duties as assigned

Minimum Requirements

Minimum Education

• High School Degree/Equivalent.

Minimum Experience

• Four (4) years express, cargo, airline, or transportation experience.

Minimum Required Skills

• Good verbal, written, and oral communication skills.
• Computer literate.
• Good administrative, clerical, and people skills.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.