LM281: Customs Agent

FedEx; Toluca; Presencial; MXN 335.000 - 603.000; Jornada completa

Descripción de la vacante

FedEx in Toluca, Mexico is seeking a detail-oriented professional to handle administrative and customs coordination for air shipments. You will prepare customs documents, ensure compliance with tax and regulatory requirements, and communicate with customers and customs officials to expedite shipments.

The role emphasizes office-based tasks with occasional on-site duties at the airport, requiring a bachelor's in international trade and 2 years of related experience.

Formación

• Bachelor's degree in international trade or related field.
• Two years of experience handling air cargo, procedures, policies, customs laws and regulations, and customs clearance at the airport.
• Analytical thinking, planning and organizational skills.
• Good verbal and written communication skills.
• Driver's license preferred.
• Good administrative skills and computer knowledge.
• Ability to manage English in the customs area.
• Able to work flexible hours, including weekends and holidays when required.

Responsabilidades

• Prepare customs forms for import, export and transit for air shipments.
• Prepare forms detailing duties, taxes / VAT.
• Prepare international manifests for cargo release.
• Ensure ramp activities comply with policies and tax laws.
• Interact with customs officials and coordinate with internal staff.
• Contact customers to provide information and notify about tax payments.
• Keep customs documentation organized and filed correctly.
• Classify and transfer cargo to other airlines when required.
• Process submission of flight information through customs systems.
• Track cases for different shipments.
• Inventory management of loads in urgent shipping warehouses.

Descripción del empleo

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description

Under General Supervision Perform The Following Activities

• Prepare all necessary customs forms to allow import, export and transit procedures to carry out in a timely, efficient and effective manner for shipments arriving and departing by air, i.e., master guides, cargo manifests and general declarations, invoices and any additional related documentation.
• Prepare forms detailing custom duties, duties and taxes / VAT.
• Prepare international manifests to ensure cargo release in a timely manner.
• Ensure full compliance of all ramp activities with country policies and tax laws and in compliance with FedEx rules, procedures, practices and rules.
• Interact with customs officials and coordinate customs activities with internal staff.
• Contact customers to provide information and inform about any additional tax payments.
• Keep all customs documentation well organized and filed correctly.
• Perform the classification and transfer of cargo to other airlines when required.
• Process submission of flight information through customs computer system.
• Track cases for different shipments.
• Inventory management of loads found in urgent shipping warehouses.
• Control of supplies and inventories.
• Support load-captain function if required.
• May be required to perform other duties as assigned

Minimum Requirements

Minimum Education:

• Bachelor's degree in international trade or related.
• Ability to understand English (450 TOEIC points).

Minimum Experience

• Technician/technologist in international trade or business with two years of experience in handling air cargo, procedures, policies, customs laws and regulations and customs clearance processes at the airport.
• Analytical thinking, planning and organization skills.
• Good verbal and written communication skills.
• Driver's license, preferable.
• Good administrative skills and computer knowledge.
• Management of the English language in the customs area.
• Must be able to work flexible hours, including weekends and holidays when/if required.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.

FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes's One of the "Best Employers for Diversity"
• 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.