Lm014: Courier-5

FedEx Corporation; Xico; On-site; MXN 600,000 - 900,000; Full time

Job summary

Amazon is seeking an Delivery Area Manager for Last Mile Operations in Mexico. This onsite role leads a team of shift managers and associates, coordinating daily activities in the delivery station and liaising with management and drivers. The position requires flexibility to work weekends, holidays, and overnight shifts, with overtime during peak periods.

You will oversee operations, safety, and process improvements, driving efficiency and customer-focused outcomes in a fast-paced environment.

Qualifications

• Experience leading teams and achieving performance goals.
• Ability to drive process improvements and lean initiatives.
• Strong safety and workplace standards focus.
• Ability to manage multiple shifts and stakeholders.

Responsibilities

• Day-to-day management of the delivery station and related operations.
• Lead a team of Process Assistants and DSPs in daily activities.
• Ensure a safe, well-trained workforce and address team needs.
• Lead change rapidly to support fast-moving online retail operations.
• Route shipments within Amazon Logistics coverage area.
• Assign duties to process assistants and monitor performance.
• Adapt to changes and growth as required by operations.
• Track sorting operations and driver dispatch, plan productivity.
• Oversee safety programs and foster a safe work environment.
• Identify and drive process improvements using Lean tools.

Skills

People leadership

Operational excellence

Lean tools

Shift management

Job description

Delivery Area Manager, Last Mile Operations

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most customer-centric company on earth. You will have your leadership capacity stretched to its full potential, As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations.

A Delivery Area Manager leads a team of shift managers and associates in a daily management in a the delivery station, including meetings, training sessions, assigning job duties, and communicating with stakeholders including management representatives and their functional teams. This role manages site and/or complete areas/shift, as well as support functions and external stake holders.

Key job responsibilities

Job Specifics:

This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts, and Ability to work overtime both in peak season and as needed.

Key job responsibilities

Day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

• Leading a team of Process Assistants and Delivery -Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
• Ensuring you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
• Lead change at internet speed, innovation has made us the global company that we are today.
• Route shipments within the Amazon Logistics coverage area.
• Support and assign job duties to process assistants.
• Ability to adapt to sudden changes and growth according to operational necessities.
• Track & monitor sorting operation and driver's dispatch.
• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building's goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.

A day in the life

You’ll work on a shift pattern at one of our sites, making