Líder de Relaciones Estratégicas con Clientes Globales

Placements24; Tlaquepaque; On-site; MXN 900,000 - 1,500,000; Full time

Benefits offered by this job

Health insurance

Performance-based bonuses

Paid time off

Retirement savings plan

International career development

Job summary

Placements24 is seeking a Strategic Client Relations Manager to join the key accounts division in Tlaquepaque, Jalisco. You will cultivate and strengthen partnerships with our most valued clients, understand their needs, and develop tailored strategies for loyalty and growth.

You will ensure seamless collaboration across departments and drive mutual success. The role requires a seasoned professional with exceptional interpersonal skills, business acumen, and a proven ability to manage

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
• 7+ years in strategic account management, key account management, or business development, B2B environment.
• Proven success managing complex, high-value client relationships.
• Exceptional negotiation, communication, and presentation skills.
• Strong strategic thinking and problem-solving capabilities.
• Ability to influence stakeholders at all levels.
• Experience in retail or consumer goods is advantageous.
• Proficiency in CRM software and sales management tools.
• Willingness to travel to meet clients.
• Located in or willing to relocate to Tlaquepaque, Jalisco area.

Responsibilities

• Develop and execute strategic plans to enhance relationships with key enterprise clients.
• Act as the primary liaison, ensuring clear and consistent communication with all client stakeholders.
• Identify client needs and proactively offer solutions that align with client objectives and services.
• Negotiate and manage contracts with favorable terms and client satisfaction.
• Monitor client performance and satisfaction, implementing corrective actions when needed.
• Collaborate with sales, marketing, and operations to deliver integrated solutions.
• Conduct regular business reviews and present strategic recommendations to client leadership.
• Identify opportunities for account growth including upselling and cross-selling.
• Stay informed about industry trends to provide strategic insights to clients.
• Resolve complex client issues promptly and effectively to ensure positive experience.

Skills

Interpersonal skills

Negotiation

Communication

Presentation skills

Strategic thinking

Problem solving

Influence stakeholders

CRM software

Education

Bachelor's degree in Business Administration, Marketing or related field

MBA preferred

Tools

CRM software

Sales management tools

Job description

Placements24 is seeking a Strategic Client Relations Manager to join the key accounts division in Tlaquepaque, Jalisco. You will cultivate and strengthen partnerships with our most valued clients, understand their needs, and develop tailored strategies for loyalty and growth.

You will ensure seamless collaboration across departments and drive mutual success. The role requires a seasoned professional with exceptional interpersonal skills, business acumen, and a proven ability to manage