Learning Coordinator

Amazon; Ciénega de Flores; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Ciénega de Flores is seeking a Fulfillment Center Learning Coordinator to oversee associate onboarding and training programs. Candidates should have at least one year of experience in training or coordination within industrial settings and possess strong problem-solving skills. This role requires flexibility in working hours and an ability to adapt to a dynamic work environment.

Formación

• 1+ year of experience as a trainer or training coordinator in industrial environments.

Responsabilidades

• Coordinate ambassador identification program and track new hire onboarding.
• Audit Powered Industrial Equipment Training program.
• Develop and track effectiveness of training programs.

Conocimientos

Training coordination

Problem-solving

MS Excel proficiency

Task prioritization

Continuous improvement mindset

Educación

High School Diploma or ongoing/completed Bachelor’s Degree

Bachelor’s Degree from an accredited university (preferred)

Descripción del empleo

The Fulfillment Center Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associate onboarding activities for the site, and must be willing to work day/night shift.

Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Distribution Center Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:

Key job responsibilities

• Coordinate ambassador identification program and track new hire onboarding and ambassador audits
• Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations
• Track learning curve and continuous improvement metrics at the site level
• Audit Powered Industrial Equipment Training program and trainer standard work
• Execute training programs for both seasonal and permanent trainers
• Coordinate and facilitate any training related programs
• Manage ticketing system and ensure tickets are closed within expected timeline
• Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
• Document feedback results to help the learning department identify strengths as well as area of improvement
• Assess development needs for individuals and groups
• Fully understand workflow and daily production goals
• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
• Balance and prioritize multiple tasks
• Maintain a positive attitude and presence on the floor

Qualifications

• Completed High School Diploma or ongoing/completed Bachelor’s Degree.
• 1+ year of experience as a trainer or training coordinator in warehousing, logistics, manufacturing, food industry, or other industrial environments.
• Proficiency in MS Excel.

Preferred qualifications

• A completed Bachelor’s Degree from an accredited university
• Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
• Experience delivering messages related to performance
• Ability to give and receive feedback effectively
• Evidence of ability to prioritize, manage and complete projects with tight deadlines
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
• Desire to thrive in a dynamic, growing environment
• Previous Kaizen/Continuous Improvement experience
• Willingness to work different shifts

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.