Lead SAP BASIS Administrator

Mitel Networks; Ciudad de México; Híbrido; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Mitel Networks is seeking a Senior SAP Basis Administrator to support the stability and performance of SAP landscapes across ECC, SAP HANA, BW on HANA and APO.

You will oversee installations, upgrades and migrations, design SAP BASIS architecture for Azure with HA/DR, and mentor junior admins while collaborating with SAP, BICC, ABAP and business teams. Strong communication, documentation, and incident management skills are essential.

Formación

• 8+ years managing SAP BASIS environments with stability and optimization.
• Strong expertise in SAP HANA administration and troubleshooting.
• Experience across IBM AIX, Linux, Windows and DB2/Oracle/SQL Server basics.
• BFSI regulatory compliance and security standards.
• Domain Knowledge BFSI regulatory compliance and security standards.
• Soft Skills: leadership, problem-solving, and cross-team collaboration abilities.

Responsabilidades

• Oversee SAP landscapes and lead technical projects for stability.
• Mentor junior colleagues and document best practices.
• Lead SAP BASIS installations, upgrades, and migrations.
• Provide monitoring, performance tuning, and incident resolution.
• Support ECC, SHANA, BW on HANA, and APO with optimized DBs.
• Design SAP BASIS architecture for Azure migration with HA/DR.
• Coordinate with Azure teams for networking and storage.

Conocimientos

SAP BASIS

SAP HANA

Azure Cloud

Linux/Unix

DB2/ Oracle/ SQL Server

HADR architecture

BFSI compliance

Leadership & collaboration

Migration & upgrades

Herramientas

SAP NetWeaver

HANA DB administration tools

Azure monitoring tools

Backup/Recovery tools

HANA DB

DB2

Oracle

SQL Server

Descripción del empleo

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Mitel is seeking a Senior SAP Basis Administrator to join its IT team, supporting the stability and performance of complex SAP landscapes.

Responsibilities

• As a Senior SAP Basis Administrator, you’ll oversee complex SAP landscapes, lead technical projects, and ensure long‑term system stability through advanced monitoring and proactive maintenance.
• You’ll collaborate with cross‑functional teams, mentor junior colleagues, and shape best practices through clear documentation and high standards for performance and security.
• Lead SAP BASIS initiatives—including installations, upgrades, and migrations—ensuring smooth transitions with minimal disruption
• Provide advanced operational support through monitoring, performance tuning, authorization management, and efficient incident resolution
• Support key SAP systems such as ECC, SHANA, BW on HANA, and APO while maintaining optimized HANA and DB2 databases
• Collaborate with SAP, BICC, ABAP, and business teams to align technical work with organizational goals and maintain strong documentation standards.
• Design and oversee SAP BASIS architecture for Azure migration, including High Availability (HA) and Disaster Recovery (DR) setup.
• Manage system sizing and performance tuning, optimizing cloud resources for cost and efficiency.
• Lead installation, upgrades, and configuration of SAP components on Azure infrastructure.
• Implement transport management, patching, and kernel updates to maintain system integrity.
• Ensure security hardening and encryption, meeting BFSI compliance and audit standards.
• Coordinate with Azure teams for networking, storage, and backup strategies to support SAP workloads.
• Troubleshoot system issues and perform root cause analysis during migration and stabilization phases
• Mentor junior administrators, coordinate project activities, and participate in on‑call rotations to uphold high system availability.

Requirements

You bring the technical depth and adaptability needed to manage complex SAP BASIS environments across multiple operating systems and databases, all while staying composed during high‑pressure incidents and guiding others through challenges.

• 8+ years of experience managing complex SAP BASIS environments with strong results in stability and optimization
• Deep expertise in SAP HANA administration, including installation, configuration, tuning, backup/recovery, and troubleshooting
• Skilled across IBM/AIX, Linux, and Windows, with advanced database capabilities in HANA, DB2, Oracle, or SQL Server
• Expertise SAP NetWeaver, HANA, Azure cloud services, HADR architecture, and performance tuning.
• Domain Knowledge BFSI regulatory compliance and security standards.
• Soft Skills Strong leadership, problem-solving, and cross-team collaboration abilities.
• Certifications SAP BASIS, Azure Solutions Architect, or related certifications (preferred Strong under pressure, able to prioritize effectively while maintaining accuracy during critical incidents and project deadlines Strong analytical and troubleshooting skills Experience in public-sector environments Excellent communication and documentation abilities Ability to work collaboratively across technical and functional teams Should be open to work in (8 AM – 5 PM EST)

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next‑gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.