Lead, People Experience - E2E

Colgate-Palmolive; San José Iturbide; Presencial; MXN 420.000 - 640.000; Jornada completa

Descripción de la vacante

Colgate-Palmolive San Jose Iturbide is seeking an HR Generalist to lead HR operations for our site, partnering with management to recruit, onboard, and manage the employee lifecycle.

You will advise on employee relations, performance development, and leadership capability, applying data analytics to optimize HR services while aligning with global People policies and compliance standards.

Formación

• Bachelor’s degree in a relevant field.
• 4+ years progressive experience as an HR Generalist, People Experience Partner, or HRBP in fast-paced environments.
• People management experience.
• Advanced English proficiency (written & verbal).

Responsabilidades

• Lead and develop the HR operations function to support staffing, onboarding, and lifecycle management.
• Coach and guide operations managers on employee relations, performance, and leadership development.
• Advise on labor relations matters with Legal and Ethics & Compliance.
• Utilize data analytics to identify trends and drive HR process improvements across the site.

Conocimientos

People management

Advanced English

Data analytics

Stakeholder management

HR process improvement

Educación

Bachelor’s degree

Descripción del empleo

No Relocation Assistance Offered

Job Number #174722 - San Jose Iturbide, Guanajuato, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Human Resources professionals are consistently drawn to Colgate-Palmolive by the exceptional opportunities for career advancement and a strong alignment with our globally recognized, purpose-driven brand. While we offer competitive Total Rewards, new team members frequently highlight our welcoming company culture and the high caliber of the people they work alongside as primary reasons for joining our team. Within our Global People function, we foster a culture of high trust and autonomy, ensuring you feel empowered to make impactful decisions and directly influence our broader strategic priorities while you build a fulfilling, long-term career.

As a member of the People Experience team, you will be the heartbeat of the employee journey, owning the local execution of global HR programs and creating an inclusive environment where everyone can perform at their best and reach their full potential. You will be the primary partner for employees and managers in the Global Supply Chain functions, translating HR policies into practical solutions and driving operational excellence across the region. This is a unique opportunity for you to gain broad exposure across diverse businesses and HR activities while influencing the growth and development of our global workforce.

Responsibilities

• Lead and develop a high-performing HR operations team, providing guidance and oversight on end-to-end recruitment strategies, talent acquisition, and candidate screening to ensure the timely fulfillment of staffing needs.
• Foster a culture of continuous learning and professional growth within the HR team, providing ongoing coaching, mentorship, and career development opportunities to elevate team capabilities and performance.
• Ensure a high-quality experience throughout all key transitions in the employee lifecycle. This encompasses everything from onboarding and career mobility to offboarding.
• Act as the primary point of contact to advise and guide Operations managers and supervisors on day-to-day situations, team performance management, career development, and the enhancement of leadership capabilities.
• Act as the primary point of contact for the intake and management of standard Labor Relations cases. This requires applying sound judgment in conflict resolution and partnering directly with Legal and Ethics & Compliance on investigations.
• Leverage data analytics and organizational diagnostics to identify local patterns, behaviors, and trends, translating these insights into actionable business solutions
• Coaching and advising managers on employee relations, performance management, career development, and leadership capabilities to elevate team performance and engagement.
• Provide comprehensive People support and guidance to the general workforce, acting as a trusted advisor to address everyday employee inquiries, concerns, and workplace dynamics.
• Support the implementation of the labor strategy (SHAPE) in the site
• Lead the implementation of People Capabilities standards at the site. Identify training needs and Partner with OpEx on the design of the annual training roadmap.
• Lead and support People initiatives for Non-S&C, ensuring compliance with local and legal requirements.
• Driving continuous improvement by identifying and diagnosing operational bottlenecks, developing and managing the implementation of solutions, and leveraging AI and digital tools to optimize HR service delivery.
• Providing on-the-ground-feedback and insights to People Business Partners, ensuring the broader People function remains connected to what is happening across the organization.
• Managing key components of agile Global People projects and initiatives.
• Manage and monitor Time & Attendance processes, ensuring accurate timekeeping, policy adherence, and seamless alignment with payroll cycles and labor regulations.
• Support the Labor Relations team, as needed, with union inquiries regarding the programs under your leadership.

Basic Requirements

• Bachelor’s degree
• 4+ years of progressive experience as an HR Generalist, People Experience Partner, or HRBP, preferably within fast-paced Operations, Manufacturing, or Global Supply Chain environments.
• People management experience
• Advanced english proficiency (written & verbal)

Preferred Qualifications

• Experience leveraging data to identify patterns, to diagnose People issues, and to make informed decisions.
• Demonstrated experience in navigating ambiguity in a fast-paced, matrixed organization and managing multiple People initiatives with high detail orientation.
• Demonstrated proficiency in managing stakeholders across the HR function or across multiple functions.
• Demonstrated ownership in managing competing priorities and timelines to accomplish overlapping activities.
• Advanced degree or professional HR certification.
• Experience in the CPG or FMCG industry implementing scalable HR processes and global programs within a multi-national environment.
• Strong coaching and advisory skills with a proven ability to influence manager development and team performance.
• Strong analytical mindset with the ability to leverage data analytics and organizational diagnostics to identify trends and translate them into actionable business solutions.
• Advanced emotional intelligence and conflict resolution skills to manage complex employee relations.
• Previous experience collaborating directly with Operational Excellence (OpEx) or Continuous Improvement teams to design and implement capability-building programs and annual training roadmaps.
• Experience participating in or managing global HR projects utilizing Agile methodologies.
• Demonstrated experience in leading through change in a fast-paced, matrixed organization and managing multiple HR initiatives with high detail orientation.
• Proven proficiency in leveraging AI, data analytics, and HR technologies (e.g., self-service portals) to drive insights and workflow optimization.
• Comfort operating with autonomy and taking initiative in ambiguous, fast-moving environments- knowing when to elevate and when to resolve.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.