Lead, Computer Operations

Kyndryl; Ciudad de México; Presencial; MXN 368,000 - 553,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico City is seeking a Computer Operator to help revolutionize operations with complex computer systems. You'll supervise networks, perform batch operations, and develop support management processes. Candidates should have a minimum of 3 years of experience in a similar role, proficiency with operating systems, and strong customer focus. This position offers growth opportunities, access to state-of-the-art resources, and competitive benefits.

Servicios

Employee learning programs

Volunteering and giving platform

State-of-the-art resources

Formación

• 3 years of proven experience in a similar role.
• Strong customer focus and growth mindset.

Responsabilidades

• Supervise and control intricate networks and applications.
• Perform batch operations as per service agreements.
• Analyze first-level issues and resolve/rout as appropriate.

Conocimientos

Experience with scheduling software, reporting, and logging

Proficient with Operating Systems (Windows or Mac)

Troubleshooting skills

Backup/Recovery knowledge

Basic Networking skills

Descripción del empleo

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Computer Operators at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the opportunity to work with cutting‑edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi‑vendor environment.

As a Computer Operator you will be on the technical frontline – performing batch operations as per service agreements, analyzing first‑level issues across systems, and resolving/routing issues as appropriate. You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers.

If you have a passion for technology and a desire to continually improve your skills – this is the position for you. You will work with a talented team of professionals and collaborate on exciting projects that are shaping the future of our industry.

Your Future at Kyndryl

As a Computer Operator, you will be interacting and collaborating with cross‑functional teams which makes identifying career paths with Kyndryl easy. Whether you want to delve into the intricacies of automating complex processes, drive essential systems, or ensure top‑notch delivery to our customers, there is a path for you – and we’re invested in paving the way.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 3 years of proven experience in a similar role.
• Experience with scheduling software, reporting, and logging
• Proficient with Operating Systems (Windows or Mac)
• Preferred Technical and Professional Experience
• Experience with Troubleshooting, Backup/Recovery and Basic Networking

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single‑handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.