Key Account Manager E-commerce

Essity; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading consumer goods company in Mexico is seeking an E-commerce Key Account Manager to manage and develop the e-commerce channel. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in sales or account management, particularly in the e-commerce industry. Responsibilities include executing strategy, supporting high-value clients, and analyzing data to improve sales performance. A competitive total rewards package is offered.

Servicios

Collaborative and inclusive culture

Empowering and engaged leaders

Learning and career growth opportunities

Competitive total rewards

Formación

• 3-5 years’ experience in sales/account management, preferably in e-commerce.

Responsabilidades

• Execute E-commerce strategy for Pure Players.
• Develop understanding of e-commerce industry.
• Provide support to high-value clients.
• Manage customer negotiations aligned with commercial strategy.
• Generate new sales and marketing initiatives.

Conocimientos

Sales/account management

E-commerce knowledge

Data analysis

Communication skills

Proactive attitude

Organizational skills

Excel

Advanced English

Educación

Bachelor's degree

Descripción del empleo

Ecommerce Key Account Manager

About the Role

The E-commerce Key Account manager is responsible to build, manage and develop the e-commerce channel (pure players). Setting and execute business plans to reach the annual target.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

• Execute E-commerce strategy for Pure Players to drive sales growth and conversion.
• Develop a thorough understanding of the e-commerce industry and competitive environment.
• Implement and track metrics for recording the success of e-commerce channel.
• Provide on-going support to high value clients through setting up and leading the key account team/managing internal resources according to the relevant KAA.
• Create and execute compelling value propositions for each client.
• Frequently analyze customer information to discover and manage business risks and opportunities.
• Recommend products and services (value proposition) that fit well with client’s business needs.
• Manage customer negotiations in relation to Essity’s commercial strategy.
• Partner with the marketing and digital teams and create strategies.
• Generate and implement new sales and marketing initiatives to increase e-commerce sales and profitability.
• Identify new e-commerce trends and opportunities for business growth and implement action plans.
• Analyze customer data and make recommendations to maximize the potential of e-commerce channels.
• E xecute business plans to reach the annual target.

Who You Are

• Bachelor´s degree
• 3-5 years’ experience in sales/ account management role (work experience preferably in the e-commerce industry)
• Knowledge of ecommerce
• Strong ability to collaborate with local teams and influence others.
• Data analysis
• Communication skills
• Results oriented
• Excel
• Advanced English
• Proactive
• Organized

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards

Application End Date: 04 nov 2025 Job Requisition ID: Essity257405