IT Technician

Corning Inc.; Reynosa; Presencial; MXN 230.000 - 270.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full Mexico statutory benefits

Food coupons

Structured savings fund

Medical and dental coverage

Life insurance

Permanent disability protection

Paid time off

Employee Assistance Program

Recognition program

Descripción de la vacante

Corning Inc. in Reynosa, Mexico, seeks an IT Technician to provide day-to-day technical support across the organization, ensuring reliable hardware, software, and network operations. You will work with Microsoft 365 and basic Power Platform tools while contributing to a secure IT environment.

You will troubleshoot issues, install and update OS and apps, support end users, and document solutions. A Bachelor's in Computer Systems Engineering and 1–2 years IT support experience are required.

Formación

• Bachelor's degree in Computer Systems Engineering or related field.
• 1-2 years IT support/desktop support experience.
• Knowledge of hardware, software installation, and troubleshooting.
• Familiarity with TCP/IP, DNS, DHCP, LAN/WAN, and Wi‑Fi.
• Experience with Windows 11, Windows Server, and Microsoft 365.

Responsabilidades

• Troubleshoot hardware, software, and network connectivity issues (LAN/WAN/Wi‑Fi).
• Install, configure, maintain, and update operating systems and business apps.
• Support basic Power Platform solutions and document issues and asset changes.
• Provide IT support for desktops, laptops, printers, peripherals, and end-user apps.

Conocimientos

Troubleshooting

End-user support

Windows 11 support

Networking basics

Microsoft 365

Power Platform basics

Communication

Problem solving

Educación

Bachelor's degree in Computer Systems Engineering

Herramientas

Power Automate

Power Apps

Power BI

Windows Server

Windows 11

Microsoft 365

Descripción del empleo

Select how often (in days) to receive an alert: Email jobs to me

Select how often (in days) to receive an alert:

Are you looking to enhance your career in a fast-paced environment and be part of an energetic team?

What is your role?

As an IT Technician, you will provide day-to-day technical support across the organization, helping ensure the reliable operation of hardware, software, and network systems. This role is ideal for someone who enjoys troubleshooting, supporting end users, and working with a range of technologies, including Microsoft 365 and basic Power Platform tools. You will play an important part in maintaining a secure IT environment while supporting operational efficiency and continuous improvement.

Key Responsibilities

• Troubleshoot hardware, software, and network connectivity issues, including LAN/WAN/Wi-Fi
• Install, configure, maintain, and update operating systems and business applications
• Support basic digital solutions using Power Automate, Power Apps, and Power BI, while documenting issues, solutions, and asset changes
• Provide technical support for desktops, laptops, printers, peripherals, and end-user applications

Experiences/Education - Required

• Bachelor’s degree in Computer Systems Engineering or a related field
• 1 - 2 years of experience in IT support, desktop support, or a similar technical role
• Knowledge of computer hardware, software installation, and troubleshooting techniques
• Familiarity with network fundamentals such as TCP/IP, DNS, DHCP, LAN/WAN, and Wi-Fi
• Experience supporting Windows 11, Windows Server, and Microsoft 365 applications
• Beginner to intermediate knowledge of Power Automate, Power Apps, and Power BI
• Good communication, problem-solving, customer service, and teamwork skills
• Beginner/intermediate knowledge ofC#andPython
• Experience creating basic canvas apps, basic reports and dashboards using existing datasets, managing IT asset inventory
• Experience in manufacturing support environment

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

A job that shapes a life.

Corning offers you the total package.

• Your well-being is our priority.
• Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well.
• When Corning wins, we all win.
• full Mexico statutory benefits
• food coupons that ease daily costs
• a structured savings fund to support your long-term financial goals
• Salaried employees are eligible for comprehensive medical and dental coverage.
• company-sponsored life insurance
• total permanent disability protection
• paid time off
• Employee Assistance Program
• recognition program to celebrate successes and reward colleagues who make exceptional contributions.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail] .