IoT Specialist

Jobs2Web; Monterrey; On-site; MXN 420,000 - 720,000; Full time

Job summary

HEINEKEN México is seeking a hands-on IoT Specialist to lead the Smart Supply Chain Services Team and transform shopfloor operations. The role bridges automation and IT, delivering game-changing digital solutions for TPM, safety, and maintenance.

You will collaborate with suppliers, global product owners, and regional deployment teams while driving incident management and regional tool deployment. Fluency in English is required.

Qualifications

• Hands-on IoT and automation experience in manufacturing environments.
• Experience bridging automation and IT across global teams.

Responsibilities

• Guide the Smart Supply Chain Services Team to modernize shopfloor processes.
• Own incident management and support across L0-L2 levels.
• Enable shopfloor connectivity via SCADA, historians, and PLCs.

Skills

Python

SCADA/Historian

Kepware

Ignition

Proficy

Industrial protocols

OSI model

Education

Bachelor's degree in IT/Engineering

Tools

ServiceNow

ITIL

RCA

Job description

HEINEKEN MÉXICO represents the brewing group with the longest tradition in Mexico since its founding in 1890, with a team in Mexico of more than 18,000 employees. Our company values include bringing fun to the lives of our consumers and collaborators by promoting our products responsibly and fostering an environment where people can fully unlock their full potential and enjoy their work. We have a passion for quality in everything we do, we invest in our people, new technologies and continuous improvement processes in our organization. Furthermore, we respect the individual, society and the environment, committing ourselves to the communities where we operate, respecting the Universal Declaration of Human Rights, and following the laws of the countries in which we are operate.
At HEINEKEN, we brew great beers and we build great brands. We are committed to surprising and exciting our consumers and employees everywhere. We have a proud history and heritage in brewing and in our communities. With operations in over 70 markets globally, we are the world's most international brewer.
We Go Places! How about you?
Location: Monterrey
Function: Digital & Technology
Sub Function: Digital & Technology - Other Support
Type of Contract: Permanent

About the Role

At HEINEKEN, we’re on a mission todigitally transform the shopfloor experience—making the lives of our operators and technicians smarter, safer, and more efficient.

We’re looking for ahands-on IOT Specialistto guide theSmart Supply Chain Services Team, a key player in modernizing operational processes such as safety, manual work execution, troubleshooting, and continuous improvement (TPM). Your role? Take this digital journey further, scale its impact, and deliver trulygame-changing solutionsfor our people.

You’ll be working closely with our suppliers’ development teams, global product owners, and regional deployment teams—bridging automation and ITin one of the most exciting tech environments in our supply chain.

Act as themain technology expertin the product team for shopfloor digital services.

Guide the implementation and support of digital solutions forTPM, safety, maintenance, and more.

Own theincident management and support processacross L0-L2 levels.

Enableshopfloor connectivitythrough SCADA, historians, IoT protocols, and PLCs.

Collaborate with global supply chain product owners to deliver real-time, user-friendly tools.

Ensure quality, compliance, and global standards are applied throughout all solutions.

Influence and partner with Product Owners to drive continuous improvement.

Help deploy services across regions, supporting activities likefirewall management, system routing, and ticket resolution.

Maintain and contribute to documentation in knowledge platforms (e.g., Confluence).

Be aself-directed team playerwho works collaboratively, plans work with autonomy, and continuously removes blockers for the team.

We’re looking for ahybrid profile—someone who understands bothautomationandIT systems, and who’s comfortable diving into both worlds:

Proven experience in operational IT environments andservice delivery.

Solid knowledge ofPLC programming,SCADA/Historian systems(e.g., Kepware, Ignition, Proficy).

Familiarity with industrial protocols:OPC UA, MQTT, Siemens Suite, Allen Bradley, etc.

Good grasp ofOSI model, industrial networks, and automation hardware.

Fluent inPythonor similar programming languages.

High proficiency inEnglish (B2+ or higher)– must feel comfortable writing, speaking, and presenting in English.

Ability to manage support tickets, resolve technical issues, and deploy tools across regions.

Solid experience working with tools likeServiceNow,ITIL frameworks, and RCA methodologies.

Knowledge ofISA88/95 standards(batch manufacturing models).

Experience withdigital tools for TPM and safetyin manufacturing.

Strong analytical thinking, structured mindset, and great communication skills.

What Makes This Role Special

Work in amulticultural, highly dynamic global team

Flexibility, autonomy, and space to innovate

Help build a smarter, safer, and more digital supply chain

Are you ready tobring your tech expertise to lifeand shape the future of Smart Supply Chain Services at HEINEKEN?

At HEINEKEN México our commitment is to respect people, society and the environment, we are against any discriminatory practice of religion, sex, political tendency, socioeconomic level or ethnic origin.
All our recruitment and selection processes are free. If you receive an email requesting deposits to cover medical exams, we urge our users to ignore these messages.