Inside Sales Representative

Avnet; Tlaquepaque; Presencial; MXN 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Paid Time Off

Savings Fund

Paid Holidays

Medical, Dental, Vision and Life Insur

Education Assistance

Employee Development Resources

Employee Wellness, Leadership Develop/

Mentorship Programs

Year-End Bonus

Food Coupons

Descripción de la vacante

Avnet, a global technology distributor, is seeking an inside sales professional to blend customer service with technical product knowledge. You will engage new and existing accounts via inbound and outbound channels, promote solutions, and build trusted relationships to drive revenue.

You will respond to inquiries, coordinate pricing and delivery, and work with product and field teams to meet customers' requirements.

Formación

• Inside sales experience or customer service background.
• Knowledge of SAP/ERP and order management is a plus.
• Strong communication and relationship-building skills.

Responsabilidades

• Develop and manage trusted relationships with customers.
• Respond to inquiries and promote Avnet products and services.
• Coordinate pricing, quotes, and delivery to fulfill orders.
• Identify sales opportunities to grow revenue and margins.
• Collaborate with internal teams to meet customer needs.

Conocimientos

Customer relationship

Communication

Team collaboration

Educación

High School Diploma or equivalent

Herramientas

SAP

ERP

Order management

Excel

Microsoft Office

Outlook

Descripción del empleo

Who We Are

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Job Summary

Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.

Principal Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
• Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
• Other duties as assigned.

Job Level Specifications

• Acquires basic skills through work experience or formal training to perform routine tasks.
• Tasks are routine, repetitive and manual in nature with minimal complexity or variation and specific to the job.
• Work is performed under supervision with detailed instructions. Priorities are provided for performing work.
• Interacts mostly with immediate peers within assigned customers/teams. Based on nature of the role, may respond to requests from others in the organization.
• Impact of decisions is primarily contained to the work of the job.

Work Experience

• Typically requires less than one year of related experience.

Education And Certification(s)

• High School Diploma or equivalent

Distinguishing Characteristics

• Possesses knowledge of products or services typically for a specific brand or line of business.
• Exhibits the ability to deliver solutions for small and less complex accounts.
• Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
• Beginning demonstrated knowledge of systems such as SAP, ERP, order management.
• Basic Excel skills, Microsoft office suite and Outlook.

What We Offer

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

• Generous Paid Time Off
• Savings Fund
• Paid Holidays
• Medical, Dental, Vision and Life Insurance
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development, and Mentorship Programs
• Year-End Bonus
• Food Coupons

Benefits listed above may vary depending on the nature of your employment with Avnet.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.